Easily understand employee requests written in conversational channels. Tonkean leverages AI such as GPT-3 to understand requests, mitigate the risk of incorrect classification, and avoid the unnecessary labor and poor experience that comes with manual classification. Classify requests with decision support models based on AI and NLP or using predetermined business rules and policies.
The Text Analysis action leverages Tonkean's proprietary natural language processing (NLP) functionality to read, recognize, and extract relevant content from raw text. Extract only the information you need from bodies of unstructured text, large or small.