Intelligent Request Classification

Intelligent Request Classification

Leverage the power of Tonkean to intelligently and automatically classify unstructured inbound business requests. Accurate classification enables better business decisions and ensures that employees follow the correct process workflows, mitigating operational risk.
Intelligent Request Classification
Trusted by enterprises like
Semrush
Google
Workday
Grubhub
Instacart
Lyft
Cisco

Leverage the power of AI to classify employee requests
Leverage the power of AI to classify employee requests
Features

Leverage the power of AI to classify employee requests

Easily understand employee requests written in conversational channels. Tonkean leverages AI such as GPT-3 to understand requests, mitigate the risk of incorrect classification, and avoid the unnecessary labor and poor experience that comes with manual classification. Classify requests with decision support models based on AI and NLP or using predetermined business rules and policies.

  • Easily classify conversation employee requests
  • Mitigate the risk of incorrect classification
  • Improve the experience of manual classification and triage
Features

Use NLP capabilities to quickly process new requests

The Text Analysis action leverages Tonkean's proprietary natural language processing (NLP) functionality to read, recognize, and extract relevant content from raw text. Extract only the information you need from bodies of unstructured text, large or small.

  • Use NLP to extract important business information
  • Understand and organize inbound documents and files

Use NLP capabilities to quickly process new requests
Use NLP capabilities to quickly process new requests
Features

Features

Explore the power of Tonkean's

Intelligent Request Classification

Create a process experience that works.

Maximize adoption, compliance, and efficiency.
Transform your internal processes with powerful AI and personalized experience. 100% no-code.