Plans & Pricing

Experience process that works.

Simple pricing that grows with you.

To help you transform your business, we have to dig into the details.
Our custom quotes include:
Tonkean Orchestration Platform
Access to all of our platform capabilities, with unlimited workflows, connectors, data, and automation. Including the blueprints, widgets, and modules for your desired use-case(s)
Monthly Tracked Users (MTUs)
Average number of people that interact with your process every month (learn more)
Deployment and Services
Optional deployment options and services to choose from (learn more)
We will reach out to schedule a quick discussion to get you started
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Frequently asked questions

Everything you need to know about our pricing plans.
What are MTUs?
Monthly Tracked User (MTU) measures the number of unique people that directly interact with and receive value from Tonkean each month. MTU is the measure we use to calculate billing, rather than counting seats or the number of data records processed by Tonkean.
Are MTU’s “Seats”?
No, MTUs are not individually named seats. The number of MTUs will not match the number of people in your organization unless every single person in your organization interacted with Tonkean in that month. One user could use Tonkean in February, and never again in that year, and that individual would only be counted towards February’s aggregated monthly average tracked users.
What is a “tracked user”?

An active “tracked user” is a user interacting or receiving value from Tonkean and performs one or more of the following actions during the calendar month:

  • Submits a form to Tonkean 
  • Accesses a Tonkean workspace app 
  • Submits an item/request or replies to an item in Slack/Teams 
  • Sends or replies to an email from Tonkean
  • Engages with part of the process by clicking a button in chat or updating an item in the UI (approve, fill information, etc.)
What’s the limit of actions any one user can have in a month?
Unlimited! Once a user is counted as a tracked MTU that month, the actions/value they get from Tonkean are limitless.
What happens when I have very busy months of activity?
Pricing is based on the average MTUs across the subscription year.
If usage is very high one month but low another, there may be no impact on your MTU average. In most cases, occasional highs and lows average themselves out over the course of the subscription year.
What hosting options does Tonkean offer?
Tonkean-hosted multi-tenant is included. For customers on the Enterprise plan and for additional costs, we also offer single-tenant dedicated, customer cloud-hosted, and customer-hosted on-prem.
What kind of support is offered?
Basic support provides access to Tonkean Docs, University, and email support.
Premium support includes all of basic plus 24/7 support via email, in-app chat, a shared dedicated Slack channel with the Tonkean support team, designated client success manager, 2x Annual Training sessions, 1x Client Value workshops, 1x Roadmap sessions with Product Team, and 1x annual Maker Fest

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Trusted by the world’s most innovative teams

I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel
Easy to use, non coding automation platform w/ valuable customer support. Tonkean has increased our efficiency by reducing manual processes. By taking out the human in the loop when not necessary, we can also reduce errors caused by manual input.
Stephanie Cline, Team Lead, Front-Line Operation