Legal Mailroom Automation

Eliminate the tedious manual work of sorting and routing legal mail – and make sure nothing falls through the cracks. With Tonkean LegalWorks, automatically extract, categorize, and triage physical mail so that it can be handled by the right person, on the right timeline, and in accordance with your policies.

Legal Mailroom Automation
Legal Mailroom Automation
Trusted by enterprises like
Semrush
Google
Workday
Grubhub
Instacart
Lyft
Cisco
Features

Effortless automation – from upload to intake

Tonkean monitors uploads to your document repository (e.g. Google Drive or OneDrive) and uses optical character recognition (OCR) and AI to automatically extract necessary specified details such as claimant names, Social Security numbers, and effective dates. Tonkean then creates a matter, notifies the relevant individuals, and initiates the proper workflows as defined by your processes and policies.

Features

Captured centrally for maximum visibility

Tonkean catalogs all processed documents in a centralized dashboard for the legal team and provides a real-time dashboard for each new matter that allows attorneys and other stakeholders to track it through its lifecycle. From the dashboard, users can assess all the various extracted information, and review the document itself.

Features

Seamlessly connect with your existing systems

Tonkean LegalWorks offers end-to-end matter lifecycle management capabilities, but it can also usher your mail-originated matters across your existing tools as an automation and orchestration layer. Connect to CLM applications like Ironclad and SimpleLegal, eSignature platforms like Docusign and Adobe Sign, CRM platforms like Salesforce and Hubspot, and more. Learn more here.

Features

Customize your mailroom automation with Tonkean’s no-code process editor

Tonkean's workflow builder allows users to create automations without having to write any code, with drag-and-drop tools that can be mastered by non-technical users. Define steps and sequences, and connect to all the relevant applications and data sources.

Find out how Tonkean can help

Start with this template for free!

Eliminate the tedious manual work of sorting and routing legal mail – and make sure nothing falls through the cracks. With Tonkean LegalWorks, automatically extract, categorize, and triage physical mail so that it can be handled by the right person, on the right timeline, and in accordance with your policies.
Explore

The platform capabilities that make this possible.

AI-Enhanced Legal Intake Forms

AI-Enhanced Legal Intake Forms

Legal intake with real-time data enrichment and AI assistance
Learn more
Legal Technology Integrations

Legal Technology Integrations

Connect your legal tech stack
Learn more
Email Intake

Email Intake

Automatically address inbound requests coming to your email inboxes
Learn more

Create a process experience that works.

Maximize adoption, compliance, and efficiency.
Transform your internal processes with powerful AI and personalized experience. 100% no-code.

Trusted by the world’s most innovative teams

Semrush
"
We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
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Alejandro Fernandez, Head of Global Procurement, Semrush
Google
"
I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
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Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
Workday
"
Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
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Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel