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3 Key Takeaways From CLOC's CGI 2023 Event
Operations
5
min read

3 Key Takeaways From CLOC's CGI 2023 Event

We learned a lot about what Legal Ops needs from AI and automation tools at CGI 2023! These are our biggest takeaways.
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Ops Digest #9: Using AI safely at the process level
Newsletter
6
min read

Ops Digest #9: Using AI safely at the process level

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're showing operations professionals how they should be thinking about using AI safely at the process level.
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Tonkean Merges with AdaptivOps to Create the Tonkean Community
Operations
5
min read

Tonkean Merges with AdaptivOps to Create the Tonkean Community

The Tonkean Community is functionally the same as the AdaptivOps community, but it’s officially moving under the umbrella of Tonkean rather than existing in parallel.
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What is Workflow Automation?
Automation
5
min read

What is Workflow Automation?

Workflow automation entails not just automating individual tasks within a workflow, but the entirety of the workflow. It fits into the larger automation landscape between task automation and business process automation.
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How to Safely Use AI and Automation in Legal
Operations
20
min read

How to Safely Use AI and Automation in Legal

Here's how you should understand and apply AI and automation both conceptually and practically in Legal.
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Why (And How) You Should Automate Legal Matter Intake
Automation
5
min read

Why (And How) You Should Automate Legal Matter Intake

Matter intake is precisely the kind of high-volume manual work legal teams should automate. Here's how to get started.
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Video: Intelligently automate invoicing with InvoicesGPT
Automation
5
min read

Video: Intelligently automate invoicing with InvoicesGPT

Nobody likes dealing with invoicing and spend management. Really, it’s a process experience problem. But what if you could create and send invoices just by forwarding an email and let GPT do all the heavy lifting?
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How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide
Operations
7
min read

How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide

To get the most out of generative AI tools like GPT-4, you need to make it a core part of your internal business processes. Here's how to do that with Tonkean
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Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes
Tonkean
min read

Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes

The Tonkean AI Front Door empowers internal service teams to incorporate GPT-4 seamlessly into everyday processes. It does so by providing an AI-powered intake experience for submitting—and proactively resolving—internal requests.
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Ops Digest #8: How to Harness GPT in Everyday Processes
Operations
6
min read

Ops Digest #8: How to Harness GPT in Everyday Processes

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're showing operations professionals how they should be thinking about harnessing GPT for their everyday processes.
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How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem
Automation
8
min read

How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem

In4All needed to turn their existing Airtable workspace into something more like a true platform. They thought this would mandate new internal staff resources. They found what they needed in process automation.
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Video: How to Build GPT Into Everyday Legal Processes
Operations
5
min read

Video: How to Build GPT Into Everyday Legal Processes

Instead of manually reviewing matter requests like MNDAs, use AI, via a process experience platform like Tonkean, to automatically triage and route requests for you.
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