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1384
AI In Procurement: 2 Strategies For Creating Real Business Value
AI
10
min read

AI In Procurement: 2 Strategies For Creating Real Business Value

Even with an appropriately tempered understanding and expectation of AI—even with process orchestration set up as a delivery mechanism—getting started with it can feel intimidating. What’s the speed-to-implementation like? Where do you even start? We’ve been getting these questions a lot recently, so we decided to create a short guide.
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Tonkean's Head of Marketing Reflects on AI, Orchestration, and DPW Amsterdam 2024 for CPOStrategy
Procurement
10
min read

Tonkean's Head of Marketing Reflects on AI, Orchestration, and DPW Amsterdam 2024 for CPOStrategy

Jennifer O’Gara, Senior Director of Marketing, Director People and Talent at Tonkean, reflects on DPW Amsterdam 2024 for CPOStrategy
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Tonkean Named A Top 150 Company By Procurement Magazine 2024
Tonkean
5
min read

Tonkean Named A Top 150 Company By Procurement Magazine 2024

Procurement Magazine included Tonkean in its 2024 list of top 150 companies in procurement
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Tonkean Named Best Provider In Inaugural “Running Legal Like A Business Awards” by LegalOps.Com
Tonkean
5
min read

Tonkean Named Best Provider In Inaugural “Running Legal Like A Business Awards” by LegalOps.Com

Earlier this year, at the Running Legal Like A Business Conference in Santa Barbara, LegalOps.com announced the winners of the inaugural Running Legal Like A Business Awards. Tonkean is pleased to share that we were honored with the 2024 Best Provider Award.
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Don't Rip and Replace. Transform ERP / P2P With AI & Orchestration
Newsletter
20
min read

Don't Rip and Replace. Transform ERP / P2P With AI & Orchestration

Procurement Ops Digest Issue 7: How to get more out of your biggest technology investments
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Tonkean Included in the 2024 ProcureTech100 
Tonkean
5
min read

Tonkean Included in the 2024 ProcureTech100 

For the second year in a row, Tonkean ProcurementWorks has been included in the ProcureTech100, a list of the “definitive 100 pioneering digital procurement solutions," curated by ProcureTech and Kearney. 
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What Is Process Orchestration Software?
AI
15
min read

What Is Process Orchestration Software?

AI-powered process orchestration software provides internal service teams like procurement, IT, and legal a means of better leveraging, optimizing, and managing their organization’s unique mix of people, processes, and technology investments—including ERP platforms like SAP. 
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Tonkean Named Among Top “50 Procurement Vendors to Watch” By Spend Matters For Second Year In a Row
Tonkean
5
min read

Tonkean Named Among Top “50 Procurement Vendors to Watch” By Spend Matters For Second Year In a Row

We’re excited to share that Spend Matters, leading solution intelligence source for procurement and supply chain professionals, has included Tonkean on its coveted “50 Providers to Watch” list for 2024! 
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Tonkean Announces Strategic Global Collaboration
Tonkean
5
min read

Tonkean Announces Strategic Global Collaboration

Bosch SDS and Tonkean will collaborate to evaluate, transform, and optimize business processes of enterprises in the regions of US, Germany and Dubai.
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Tonkean Announces Strategic Integration With Ironclad
Legal
5
min read

Tonkean Announces Strategic Integration With Ironclad

The integration comes a few weeks after Tonkean was named in two Gartner Hype Cycle reports—the 2024 Legal, Risk, Compliance and Audit Technologies Hype Cycle report and the 2024 Procurement & Sourcing Solutions Hype Cycle report.
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Tonkean Featured in Two Gartner Hype Cycles For Legal And Procurement Tech
Tonkean
5
min read

Tonkean Featured in Two Gartner Hype Cycles For Legal And Procurement Tech

In the reports, Tonkean was featured in three categories: Legal Department Intake and Triage, Legal Chatbots, and Procurement Intake Management.
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Procurement Ops Digest Issue 6: The future of AI in procurement is here
Newsletter
15
min read

Procurement Ops Digest Issue 6: The future of AI in procurement is here

In this issue: The future of AI and orchestration is here; how this enterprise procurement team cut cycle times in half; latest industry news from the world of procurement; an interview with Michael van Keulen, CPO of Coupa Software
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The Future of AI and Process Orchestration in Procurement
Procurement
15
min read

The Future of AI and Process Orchestration in Procurement

What procurement actually needs out of AI and process orchestration technology.
Read post
Enterprise Copilot: Transforming the Way Organizations Use Technology
AI
5
min read

Enterprise Copilot: Transforming the Way Organizations Use Technology

Enterprise Copilot unifies complex tools with AI and process orchestration, transforming fragmented, frustrating navigation into a seamless, intuitive experience.
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Tonkean Releases Enterprise Copilot, End-to-End AI and Orchestration To Eliminate Busywork
Tonkean
5
min read

Tonkean Releases Enterprise Copilot, End-to-End AI and Orchestration To Eliminate Busywork

New capability empowers internal teams to extend intelligent, AI-powered orchestration to all employees requesting shared services
Read post
PSG Procurement Services GmbH Selects Tonkean As Process Orchestration Provider
Tonkean
5
min read

PSG Procurement Services GmbH Selects Tonkean As Process Orchestration Provider

PSG will be using Tonkean’s AI-powered process orchestration tools to integrate and streamline customer transactions and purchase orders across all existing systems, like SAP, as well as to more resolutely ensure compliance with business rules. 
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The True Power of Process Orchestration
Procurement
5
min read

The True Power of Process Orchestration

Process orchestration allows procurement teams to finally, truly make their technology work for them and the employees they serve—as opposed to making people work for technology.
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Tonkean + SEIDOR: Partnership Brings Intake Orchestration To Advanced SAP Offerings
Tonkean
5
min read

Tonkean + SEIDOR: Partnership Brings Intake Orchestration To Advanced SAP Offerings

SEIDOR, a consulting firm specializing in technology services and solutions with a presence in 45 countries and 9,000 employees, and Tonkean, the intake orchestration platform, announced a strategic global partnership during their participation in the SAP Sapphire & ASUG Annual Conference.
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Legal Ops Digest Issue 5: How To Innovate In An Industry Resistant To Change
Legal
20
min read

Legal Ops Digest Issue 5: How To Innovate In An Industry Resistant To Change

How do you do innovate new ways of creating business value as an internal service team when the stakeholders you’re innovating for are skeptical of change?
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Tonkean Announces Collaborative Intake, New Capabilities For Enterprise Procurement Teams
Procurement
5
min read

Tonkean Announces Collaborative Intake, New Capabilities For Enterprise Procurement Teams

Collaborative Intake enables cross-functional, in-workflow collaboration and engagement across every step of the entire intake lifecycle, from intent through resolution.
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Simplify Procurement Processes with AI-Powered Intake Orchestration
Procurement
5
min read

Simplify Procurement Processes with AI-Powered Intake Orchestration

If you want to improve process adoption—and, with it, increase efficiency and performance—your processes cannot feel complex to end-users. Instead, they should feel easy to follow, intuitive, and, above all, simple. Here’s how to do that.
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ProcureTechSTARS with Sagi Eliyahu, Co-Founder & CEO of Tonkean
Tonkean
10
min read

ProcureTechSTARS with Sagi Eliyahu, Co-Founder & CEO of Tonkean

Tonkean CEO and co-founder Sagi Eliyahu sits down with Lance Younger, CEO of ProcureTech, for a discussion about the origins of Tonkean, the future of procurement, and the role of AI-powered intake orchestration in that future’s formation.
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The Promise and Practical Potential of Intake Orchestration in Procurement
Procurement
5
min read

The Promise and Practical Potential of Intake Orchestration in Procurement

If you work in procurement, it’s likely you’ve been hearing a lot about the promise and potential of intake orchestration software. But what exactly is intake orchestration, what does it look like in practice, and what makes it so exciting?
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Procurement Ops Digest #4: Practical Applications of Process Orchestration in Procurement
Newsletter
15
min read

Procurement Ops Digest #4: Practical Applications of Process Orchestration in Procurement

The word of 2024 in procurement so far is “process orchestration.” Everybody—from procurement experts to executives at Goldman Sachs—is talking about it. But… why? What are they so excited about? Here's why.
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Legal Ops Digest #3: Can You Automate the Physical Legal Mailroom? Really?
Operations
5
min read

Legal Ops Digest #3: Can You Automate the Physical Legal Mailroom? Really?

In this issue of Legal Ops Digest, the latest newsletter from Tonkean, we talk about automating the physical legal mailroom.
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How To Automate Your Physical Legal Mailroom
Legal
5
min read

How To Automate Your Physical Legal Mailroom

If you’re still manually triaging physical mail, it’s time to stop. Instead, automate your physical legal mailroom using Tonkean’s LegalWorks.
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Tonkean Certified as Coupa Business Spend Management Platform Ready
Procurement
5
min read

Tonkean Certified as Coupa Business Spend Management Platform Ready

“Tonkean Intake Orchestration” is now available in the Coupa App Marketplace, extending Coupa’s platform with the power of AI-infused intake orchestration
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Former CEO & President of SAP America Joins Tonkean Advisory Board
Procurement
5
min read

Former CEO & President of SAP America Joins Tonkean Advisory Board

Rodolpho Cardenuto joins Tonkean a week after Tonkean Intake Orchestration was made available on SAP® Store.
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Procurement Ops Digest #3: Putting AI into Practice
Operations
6
min read

Procurement Ops Digest #3: Putting AI into Practice

In the latest issue of Procurement Ops Digest, the latest newsletter from Tonkean, we look at how 2024 will be the year that we see AI put into practice in procurement like never before.
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Tonkean Intake Orchestration Now Available on SAP® Store
Procurement
5
min read

Tonkean Intake Orchestration Now Available on SAP® Store

By integrating with SAP Ariba solutions, Tonkean Intake Orchestration delivers a holistic AI-powered intake management solution to ISBN clients.
Read post
Watch: How To Fix Your Intake-to-Procure Process
Procurement
5
min read

Watch: How To Fix Your Intake-to-Procure Process

What should you do if you realize your intake-to-procure process may indeed be broken? This was the topic of a recent webinar discussion with Tonkean co-founder and CEO Sagi Eliyahu, Tonkean's Head of Procurement Daniel Coor, and the Art of Procurement’s Kelly Barner.
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Procurement Ops Digest #2: A BIG year in procurement
Operations
5
min read

Procurement Ops Digest #2: A BIG year in procurement

In this issue of Procurement Ops Digest, the latest newsletter presented by Tonkean, we look back at procurement's very big 2023.
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Ops Digest #15: The Year in Business Operations and Technology
Operations
5
min read

Ops Digest #15: The Year in Business Operations and Technology

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're taking a look back at what this year meant for ops teams.
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AI, Intake Orchestration, And People-First Process Automation: Tonkean 2023 Year in Review
Tonkean
10
min read

AI, Intake Orchestration, And People-First Process Automation: Tonkean 2023 Year in Review

A summary of the biggest technology trends both at Tonkean and in the world of business operations, procurement and legal over 2023
Read post
Legal Ops Digest #2: Let’s Talk About Legal Intake Automation
Operations
5
min read

Legal Ops Digest #2: Let’s Talk About Legal Intake Automation

In the latest issue of Legal Ops Digest, we look at many real-life ways organizations are using legal intake automation.
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The Many Faces of Legal Matter Intake Automation
Legal
5
min read

The Many Faces of Legal Matter Intake Automation

Legal intake is inevitable, but managing it doesn’t have to be a slow, painstaking, manual process. With AI, automation, and intake orchestration, you can streamline intake processes and reclaim hours of time and effort.
Read post
Tonkean and Clearlaw Announce New Partnership
Legal
5
min read

Tonkean and Clearlaw Announce New Partnership

“Having Clearlaw as a partner will allow our clients to gain visibility into their contracts and all the processes that evolve around them,” says Rory O’Brien, Vice President of Customer Experience at Tonkean.
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Automate Legal Intake With No-code Workflow Automation
Legal
10
min read

Automate Legal Intake With No-code Workflow Automation

It’s exciting to think about the possibilities of legal workflow automation. But how to get started? The good news is that it doesn’t need to be complicated. Especially if you use no-code tools.
Read post
What is Intake Orchestration? 
Procurement
5
min read

What is Intake Orchestration? 

‍Intake orchestration platforms empower procurement teams to create and deliver intelligent, personalized, application-agnostic, and back-end unified intake experiences. 
Read post
Introducing: Procurement Ops Digest, A Newsletter for Procurement Teams
Operations
5
min read

Introducing: Procurement Ops Digest, A Newsletter for Procurement Teams

Welcome to the first issue of Procurement Ops Digest, the latest newsletter presented by Tonkean.
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Tonkean Included in the 2023 ProcureTech100, a List of “Pioneering Digital Procurement Solutions”
Procurement
5
min read

Tonkean Included in the 2023 ProcureTech100, a List of “Pioneering Digital Procurement Solutions”

We’re excited to share that Tonkean ProcurementWorks has been included by ProcureTech in its 2023 list of “pioneering digital procurement systems,” the 2023 ProcureTech 100.
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Introducing: Legal Ops Digest, A Newsletter for Legal Ops
Newsletter
5
min read

Introducing: Legal Ops Digest, A Newsletter for Legal Ops

Welcome to the first issue of Legal Ops Digest, the latest newsletter presented by Tonkean.
Read post
Ops Digest #14: Big News for Our Readers! Especially Those in Legal and Procurement
Operations
5
min read

Ops Digest #14: Big News for Our Readers! Especially Those in Legal and Procurement

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about big news: Two new newsletters, focused on Legal Ops and Procurement Ops, respectively.
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Tonkean Named One of the Top “50 Procurement Providers to Watch” By Spend Matters
Procurement
5
min read

Tonkean Named One of the Top “50 Procurement Providers to Watch” By Spend Matters

We’re excited to share that Spend Matters, a leading solution intelligence source for procurement and supply chain professionals, included Tonkean on their coveted “50 Providers to Watch” list for 2023. 
Read post
Ops Digest #13: Solving Procurement’s Biggest Technology Problem
Operations
5
min read

Ops Digest #13: Solving Procurement’s Biggest Technology Problem

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about how to solve procurement's technology problems with process orchestration.
Read post
3 Key Takeaways From SIG: Solving Procurement Operations Problems
Operations
5
min read

3 Key Takeaways From SIG: Solving Procurement Operations Problems

Recently, Tonkean Solutions Architect (SA) Adam Boyle presented in a session at the 2023 Eastern Regional SIGnature Event, where he discussed how to solve procurement operations problems. Here are the key takeaways.
Read post
Art of Procurement: Creating Processes That Are Easy to Follow
Procurement
5
min read

Art of Procurement: Creating Processes That Are Easy to Follow

Process adoption hinges on process experience. If the experience of following procurement processes is arduous, employees will opt out. 
Read post
The Business Value of Process Orchestration in Procurement
Procurement
15
min read

The Business Value of Process Orchestration in Procurement

Procurement should provide a great user experience across all procurement processes end-to-end. This is the promise of Process Orchestration.
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Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal
Procurement
5
min read

Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal

Your procurement processes need to be straightforward and easy for your end users to follow. Good news. You can improve your processes in precisely this way with Tonkean ProcurementWorks.
Read post
The Business Value of Putting People First (And How To Do It With Automation)
10
min read

The Business Value of Putting People First (And How To Do It With Automation)

Technology like automation, no-code, and process orchestration all can play a huge role in helping people work better and more efficiently. Putting people first in this way helps organizations, too.
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Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech
Operations
6
min read

Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the why we really need legal tech innovation.
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Tonkean announces new AI-enhanced intake forms for legal teams
Legal
5
min read

Tonkean announces new AI-enhanced intake forms for legal teams

The next-generation intake forms also feature real-time data enrichment, adaptive user guidance, and a drag-and-drop interface for building and modifying experiences
Read post
Intelligent Intake: Reforming Legal Forms With Tonkean
Tonkean
10
min read

Intelligent Intake: Reforming Legal Forms With Tonkean

Forms are an important component of legal intake, but they need innovation. That's what Tonkean's new form upgrades are all about.
Read post
The Future of Intake In Procurement And Sourcing
Procurement
5
min read

The Future of Intake In Procurement And Sourcing

Procurement teams are investing in and innovating with intake management systems that are more intelligent, more intuitive, more dexterous, and more dynamic. This is shifting the consensus around what exactly procurement and sourcing teams need out of their intake processes.
Read post
Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report
Tonkean
5
min read

Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report

The future of procurement technology is taking shape in real time, and, according to Gartner, Tonkean is a key part of it.
Read post
Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)
Operations
5
min read

Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the role of AI in procurement.
Read post
​​Using AI Effectively (and Safely) in Procurement
AI
10
min read

​​Using AI Effectively (and Safely) in Procurement

AI is not a panacea. But for procurement professionals, it's also immensely powerful. Here’s everything you need to know about how procurement teams should be leveraging AI safely and strategically in their work today. 
Read post
State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)
Procurement
5
min read

State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)

According to a new survey conducted by Deloitte, leading chief procurement officers (CPOs) are becoming ”orchestrators of value” inside their orgs. Here’s how they’re doing it, and why.
Read post
What is Workflow Automation?
Automation
5
min read

What is Workflow Automation?

Workflow automation can take many forms—sometimes, it literally involves filling out forms. But that's jut the start of what workflow automation is about, or what it can do.
Read post
Watch: How To Automate Invoicing Intelligently With InvoicesGPT
Automation
5
min read

Watch: How To Automate Invoicing Intelligently With InvoicesGPT

Invoicing processes greatly benefit from AI-powered process automation. Here's why—along with how to go about automating invoicing intelligently.
Read post
Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes
AI
5
min read

Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes

The Tonkean AI Front Door empowers internal service teams to incorporate GPT-4 seamlessly into everyday processes. It does so by providing an AI-powered intake experience for submitting—and proactively resolving—internal requests.
Read post
Why I Joined Tonkean As Their Procurement Business Strategist
Procurement
5
min read

Why I Joined Tonkean As Their Procurement Business Strategist

Dan Coor joined Tonkean because it is maybe the most innovative and compelling procurement tool he has ever seen. He believes it is changing the practice of procurement for the better. Here's why.
Read post
What is Cognitive Procurement? And How Can it Help Procurement Teams Get Strategic About Using AI?
Procurement
5
min read

What is Cognitive Procurement? And How Can it Help Procurement Teams Get Strategic About Using AI?

Opportunities for embracing cognitive procurement abound, and procurement teams should use them strategically to help achieve organizations' larger business goals.
Read post
Ops Digest #10: The potential and importance of procurement orchestration
Newsletter
5
min read

Ops Digest #10: The potential and importance of procurement orchestration

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about how important procurement orchestration is to digital transformation.
Read post
Podcast: Toeing the Management Line
Operations
5
min read

Podcast: Toeing the Management Line

Steve Hufford sits down with host Briana Okyere to discuss the importance of having mentors, as well as AI’s potential for replacing managerial roles.
Read post
3 Key Takeaways From CLOC's CGI 2023 Event
Legal
5
min read

3 Key Takeaways From CLOC's CGI 2023 Event

We learned a lot about what Legal Ops needs from AI and automation tools at CGI 2023! These are our biggest takeaways.
Read post
Tonkean Merges with AdaptivOps to Create the Tonkean Community
Tonkean
5
min read

Tonkean Merges with AdaptivOps to Create the Tonkean Community

The Tonkean Community is functionally the same as the AdaptivOps community, but it’s officially moving under the umbrella of Tonkean rather than existing in parallel.
Read post
Video: Intelligently automate invoicing with InvoicesGPT
Procurement
5
min read

Video: Intelligently automate invoicing with InvoicesGPT

Nobody likes dealing with invoicing and spend management. Really, it’s a process experience problem. But what if you could create and send invoices just by forwarding an email and let GPT do all the heavy lifting?
Read post
How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide
Operations
7
min read

How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide

To get the most out of generative AI tools like GPT-4, you need to make it a core part of your internal business processes. Here's how to do that with Tonkean
Read post
Ops Digest #8: How to Harness GPT in Everyday Processes
Newsletter
6
min read

Ops Digest #8: How to Harness GPT in Everyday Processes

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're showing operations professionals how they should be thinking about harnessing GPT for their everyday processes.
Read post
How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem
Tonkean
8
min read

How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem

In4All needed to turn their existing Airtable workspace into something more like a true platform. They thought this would mandate new internal staff resources. They found what they needed in process automation.
Read post
Video: How to Build GPT Into Everyday Legal Processes
Legal
5
min read

Video: How to Build GPT Into Everyday Legal Processes

Instead of manually reviewing matter requests like MNDAs, use AI, via a process experience platform like Tonkean, to automatically triage and route requests for you.
Read post
Podcast: How Adyen Built a Culture for Scale
Operations
5
min read

Podcast: How Adyen Built a Culture for Scale

During these trying times in the tech industry, what’s the key ingredient to continued growth? And not just growth—but scale? For Adyen’s VP of Operations, Jaclyn Berger, it’s all about company culture. 
Read post
Ops Digest #7: Solving Process Woes in Procurement Operations
Newsletter
5
min read

Ops Digest #7: Solving Process Woes in Procurement Operations

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about solving process woes in procurement operations!
Read post
Tonkean Releases ProcurementWorks, Bringing The Power Of AI and No-Code Automation To Procurement Teams
Procurement
5
min read

Tonkean Releases ProcurementWorks, Bringing The Power Of AI and No-Code Automation To Procurement Teams

ProcurementWorks enables procurement teams to create personalized guided buying experiences—from tail-spend to strategic sourcing—that people actually follow
Read post
Procurement 101: How To Improve Procurement Process Adoption With ProcurementWorks
Procurement
8
min read

Procurement 101: How To Improve Procurement Process Adoption With ProcurementWorks

ProcurementWorks is a product suite from Tonkean designed to help procurement teams increase efficiency, lower risk, and create new business value as an internal partner by optimizing the experience for requesters, so they’ll actually follow your processes.
Read post
Tonkean Announces OpenAI Integration, Bringing the Power of GPT to Procurement and Legal Processes
AI
5
min read

Tonkean Announces OpenAI Integration, Bringing the Power of GPT to Procurement and Legal Processes

The integration enables legal and procurement teams to transform the experience of their internal processes
Read post
Automate Matter Intake, Triage, and Coordination: Legal
Legal
5
min read

Automate Matter Intake, Triage, and Coordination: Legal

There's no aspect of legalops' work that’s more taxing, tiresome, or costly than managing legal matter intake. Here's how to do it better.
Read post
Automate Intake, Triage, And Coordination: Procurement
Procurement
5
min read

Automate Intake, Triage, And Coordination: Procurement

Of all the challenges inherent to procurement, few people pay enough attention to the unstructured tedium of the buying process. That set of tasks likely inhales more than half of your time. Here's how to use automation to get it back.
Read post
Automate Intake, Triage, and Coordination: HR
Automation
5
min read

Automate Intake, Triage, and Coordination: HR

How much of your time goes toward tasks like triaging help-desk inboxes, coordinating responses to unstructured HR requests, and tracking the status of correlated action items? Probably more than half. Here's how to reclaim it.
Read post
5 Ways Technology Will Change Business Operations in 2022 and Beyond
Operations
8
min read

5 Ways Technology Will Change Business Operations in 2022 and Beyond

Advancements in no-code, automation, and composability are on the brink of changing business operations forever.
Read post
Ops Digest Issue # 5: Top Tech Trends in 2023
Operations
10
min read

Ops Digest Issue # 5: Top Tech Trends in 2023

Welcome to Ops Digest. Subscribe and receive this newsletter in your inbox every month.
Read post
Top 5 Tech Trends to Watch For in 2023
Automation
9
min read

Top 5 Tech Trends to Watch For in 2023

Here are some of the most important tech trends and advancements that have us most excited as we proceed into 2023.
Read post
Changemakers 2022: Removing Operational Roadblocks for Good
Operations
6
min read

Changemakers 2022: Removing Operational Roadblocks for Good

Changemakers has matched more than 50 makers with over 35 nonprofits looking to solve their operational challenges.
Read post
In Downturns, Don’t Just Downsize. “Right-Size”
Operations
10
min read

In Downturns, Don’t Just Downsize. “Right-Size”

History has proven that downturns and instances of change function as windows of opportunity for the next generation of category leaders.
Read post
Tonkean 2022 Year in Review
Tonkean
10
min read

Tonkean 2022 Year in Review

Here's everything we built, published, and released this year at Tonkean to help organizations level up their operations.
Read post
How to Improve Human Connection at Work by Automating the Little Things
Automation
9
min read

How to Improve Human Connection at Work by Automating the Little Things

Personal automation: Here's how to use no-code automation to help yourself and your teams tidy up your time and feel more connected at work.
Read post
4 Big Benefits of Aligning Your Procurement and FinOps teams
Operations
6
min read

4 Big Benefits of Aligning Your Procurement and FinOps teams

Collaboration between procurement and FinOps is essential for the long-term success of every growing business.
Read post
How To Automate and Optimize Sales Onboarding (Without Writing Any Code)
Automation
6
min read

How To Automate and Optimize Sales Onboarding (Without Writing Any Code)

Few internal processes are more important than new employee onboarding. This is especially true of sales onboarding.
Read post
The Ultimate HR Tech Stack For 2022 And Beyond
No-Code
7
min read

The Ultimate HR Tech Stack For 2022 And Beyond

Every HR team is different. But according to HR leaders, these are the five most important elements to building an HR tech stack. 
Read post
How To Automate and Centralize Customer Onboarding
Automation
6
min read

How To Automate and Centralize Customer Onboarding

Use an intelligent intake automation and orchestration tool, like Tonkean, to automate and centralize customer onboarding end-to-end. 
Read post
Automation is for People, Not Robots
Automation
7
min read

Automation is for People, Not Robots

What's exciting about automation is its capacity not just to improve productivity, but make work more meaningful and enjoyable.
Read post
How to Accelerate Speed to Lead With No-Code Automation
No-Code
7
min read

How to Accelerate Speed to Lead With No-Code Automation

“Speed to Lead” measures the amount of time it takes an organization to respond to a prospect and qualify them as an inbound lead.
Read post
Top 5 HR Automation Trends from HR Tech 2022
Automation
7
min read

Top 5 HR Automation Trends from HR Tech 2022

Here’s a breakdown of 5 major HR trends—from learnings about automation to challenges related to new tech adoption
Read post
The History of BizOps
Operations
8
min read

The History of BizOps

To understand how to remove the obstacles BizOps still faces, it’s important to understand how BizOps became so important in the first place.
Read post
Tonkean 101: Your One-Stop Shop For Mastering No-Code Automation
No-Code
5
min read

Tonkean 101: Your One-Stop Shop For Mastering No-Code Automation

Tonkean 101 is a step-by-step breakdown of the Tonkean platform designed to get you building on Tonkean as quickly and seamlessly as possible.
Read post
Gartner Peer Insights: What Will The Future Of Business Operations Look Like?
Operations
5
min read

Gartner Peer Insights: What Will The Future Of Business Operations Look Like?

Most business operations teams don’t have what they need in order to operate in an agile way at scale. What's being done to change that?
Read post
Introducing Ops Digest: A Newsletter For Operations Professionals
Operations
5
min read

Introducing Ops Digest: A Newsletter For Operations Professionals

Introducing Ops Digest, a monthly newsletter, resource, and primer for ops professionals, built by us here at Tonkean.
Read post
The Hidden Costs of Cost Management
7
min read

The Hidden Costs of Cost Management

The predominant decentralized model of enterprise procurement and spend management is rife with hidden costs.
Read post
Why 2022 is the Time for Ops Teams to Shine
Operations
6
min read

Why 2022 is the Time for Ops Teams to Shine

The best thing organizations can do to survive and emerge stronger from the economic downturn is invest in ops teams.
Read post
Tonkean and Beroe Partner to Bring Category and Supplier Insights Directly into Procurement Intake and Orchestration for Enterprise
Tonkean
5
min read

Tonkean and Beroe Partner to Bring Category and Supplier Insights Directly into Procurement Intake and Orchestration for Enterprise

New capabilities unify market intelligence, organizational policies, and business context to help enterprises make smarter sourcing decisions and mitigate supply chain risk
Read post
Tonkean Named A Top 150 Company By Procurement Magazine 2024
Tonkean
5
min read

Tonkean Named A Top 150 Company By Procurement Magazine 2024

Procurement Magazine included Tonkean in its 2024 list of top 150 companies in procurement
Read post
Tonkean Named Best Provider In Inaugural “Running Legal Like A Business Awards” by LegalOps.Com
Tonkean
5
min read

Tonkean Named Best Provider In Inaugural “Running Legal Like A Business Awards” by LegalOps.Com

Earlier this year, at the Running Legal Like A Business Conference in Santa Barbara, LegalOps.com announced the winners of the inaugural Running Legal Like A Business Awards. Tonkean is pleased to share that we were honored with the 2024 Best Provider Award.
Read post
Tonkean Included in the 2024 ProcureTech100 
Tonkean
5
min read

Tonkean Included in the 2024 ProcureTech100 

For the second year in a row, Tonkean ProcurementWorks has been included in the ProcureTech100, a list of the “definitive 100 pioneering digital procurement solutions," curated by ProcureTech and Kearney. 
Read post
Tonkean Named Among Top “50 Procurement Vendors to Watch” By Spend Matters For Second Year In a Row
Tonkean
5
min read

Tonkean Named Among Top “50 Procurement Vendors to Watch” By Spend Matters For Second Year In a Row

We’re excited to share that Spend Matters, leading solution intelligence source for procurement and supply chain professionals, has included Tonkean on its coveted “50 Providers to Watch” list for 2024! 
Read post
Tonkean Announces Strategic Global Collaboration
Tonkean
5
min read

Tonkean Announces Strategic Global Collaboration

Bosch SDS and Tonkean will collaborate to evaluate, transform, and optimize business processes of enterprises in the regions of US, Germany and Dubai.
Read post
Tonkean Featured in Two Gartner Hype Cycles For Legal And Procurement Tech
Tonkean
5
min read

Tonkean Featured in Two Gartner Hype Cycles For Legal And Procurement Tech

In the reports, Tonkean was featured in three categories: Legal Department Intake and Triage, Legal Chatbots, and Procurement Intake Management.
Read post
Tonkean Releases Enterprise Copilot, End-to-End AI and Orchestration To Eliminate Busywork
Tonkean
5
min read

Tonkean Releases Enterprise Copilot, End-to-End AI and Orchestration To Eliminate Busywork

New capability empowers internal teams to extend intelligent, AI-powered orchestration to all employees requesting shared services
Read post
PSG Procurement Services GmbH Selects Tonkean As Process Orchestration Provider
Tonkean
5
min read

PSG Procurement Services GmbH Selects Tonkean As Process Orchestration Provider

PSG will be using Tonkean’s AI-powered process orchestration tools to integrate and streamline customer transactions and purchase orders across all existing systems, like SAP, as well as to more resolutely ensure compliance with business rules. 
Read post
Tonkean + SEIDOR: Partnership Brings Intake Orchestration To Advanced SAP Offerings
Tonkean
5
min read

Tonkean + SEIDOR: Partnership Brings Intake Orchestration To Advanced SAP Offerings

SEIDOR, a consulting firm specializing in technology services and solutions with a presence in 45 countries and 9,000 employees, and Tonkean, the intake orchestration platform, announced a strategic global partnership during their participation in the SAP Sapphire & ASUG Annual Conference.
Read post
ProcureTechSTARS with Sagi Eliyahu, Co-Founder & CEO of Tonkean
Tonkean
10
min read

ProcureTechSTARS with Sagi Eliyahu, Co-Founder & CEO of Tonkean

Tonkean CEO and co-founder Sagi Eliyahu sits down with Lance Younger, CEO of ProcureTech, for a discussion about the origins of Tonkean, the future of procurement, and the role of AI-powered intake orchestration in that future’s formation.
Read post
AI, Intake Orchestration, And People-First Process Automation: Tonkean 2023 Year in Review
Tonkean
10
min read

AI, Intake Orchestration, And People-First Process Automation: Tonkean 2023 Year in Review

A summary of the biggest technology trends both at Tonkean and in the world of business operations, procurement and legal over 2023
Read post
Intelligent Intake: Reforming Legal Forms With Tonkean
Tonkean
10
min read

Intelligent Intake: Reforming Legal Forms With Tonkean

Forms are an important component of legal intake, but they need innovation. That's what Tonkean's new form upgrades are all about.
Read post
Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report
Tonkean
5
min read

Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report

The future of procurement technology is taking shape in real time, and, according to Gartner, Tonkean is a key part of it.
Read post
Tonkean Merges with AdaptivOps to Create the Tonkean Community
Tonkean
5
min read

Tonkean Merges with AdaptivOps to Create the Tonkean Community

The Tonkean Community is functionally the same as the AdaptivOps community, but it’s officially moving under the umbrella of Tonkean rather than existing in parallel.
Read post
How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem
Tonkean
8
min read

How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem

In4All needed to turn their existing Airtable workspace into something more like a true platform. They thought this would mandate new internal staff resources. They found what they needed in process automation.
Read post
Tonkean 2022 Year in Review
Tonkean
10
min read

Tonkean 2022 Year in Review

Here's everything we built, published, and released this year at Tonkean to help organizations level up their operations.
Read post
How To Simplify Customer Onboarding With Tonkean
Tonkean
6
min read

How To Simplify Customer Onboarding With Tonkean

Customer onboarding is an underrated task, in terms of both the resources it requires and how important it is within the customer lifecycle.
Read post
Why Instacart Partnered With Tonkean
Tonkean
10
min read

Why Instacart Partnered With Tonkean

Since adopting Tonkean, Instacart has begun using the no-code platform to automate workflows and optimize processes for many use cases.
Read post
Why Legal Intake Can’t Be Solved With Forms
Tonkean
5
min read

Why Legal Intake Can’t Be Solved With Forms

Generally, legal intake forms result in a bad user experience for requesters. You end up with is frustrated people and a load of manual work.
Read post
Create a Composable Enterprise And Bridge The Gap Between IT and Business
Tonkean
5
min read

Create a Composable Enterprise And Bridge The Gap Between IT and Business

Composable enterprise tools give tech teams what they need to finally close the gap between the business and IT. Learn more.
Read post
Changemakers 2020: Using Tech to Create Change. Here’s how
Tonkean
5
min read

Changemakers 2020: Using Tech to Create Change. Here’s how

Introducing “Changemakers 2020,” designed to match technology experts with nonprofits to solve operational challenges. Signups open today.
Read post
Why Innovative Technology Must Do Good — and How it Actually Can
Tonkean
8
min read

Why Innovative Technology Must Do Good — and How it Actually Can

Shopping Angels, a nonprofit organization, uses innovative technology from Tonkean to manage volunteers and scale coordination efforts.
Read post
Tonkean's Head of Marketing Reflects on AI, Orchestration, and DPW Amsterdam 2024 for CPOStrategy
Procurement
10
min read

Tonkean's Head of Marketing Reflects on AI, Orchestration, and DPW Amsterdam 2024 for CPOStrategy

Jennifer O’Gara, Senior Director of Marketing, Director People and Talent at Tonkean, reflects on DPW Amsterdam 2024 for CPOStrategy
Read post
The Future of AI and Process Orchestration in Procurement
Procurement
15
min read

The Future of AI and Process Orchestration in Procurement

What procurement actually needs out of AI and process orchestration technology.
Read post
The True Power of Process Orchestration
Procurement
5
min read

The True Power of Process Orchestration

Process orchestration allows procurement teams to finally, truly make their technology work for them and the employees they serve—as opposed to making people work for technology.
Read post
Procurement Ops Digest Issue 5: The Intake Issue
Procurement
10
min read

Procurement Ops Digest Issue 5: The Intake Issue

The future of intake in procurement is here. It will be collaborative, proactive, and intelligent.
Read post
The Future of Intake in Procurement Will Be Collaborative
Procurement
10
min read

The Future of Intake in Procurement Will Be Collaborative

Collaborative intake enables cross-functional, in-workflow collaboration and engagement across every step of the intake lifecycle—from intent through resolution.
Read post
Tonkean Announces Collaborative Intake, New Capabilities For Enterprise Procurement Teams
Procurement
5
min read

Tonkean Announces Collaborative Intake, New Capabilities For Enterprise Procurement Teams

Collaborative Intake enables cross-functional, in-workflow collaboration and engagement across every step of the entire intake lifecycle, from intent through resolution.
Read post
Simplify Procurement Processes with AI-Powered Intake Orchestration
Procurement
5
min read

Simplify Procurement Processes with AI-Powered Intake Orchestration

If you want to improve process adoption—and, with it, increase efficiency and performance—your processes cannot feel complex to end-users. Instead, they should feel easy to follow, intuitive, and, above all, simple. Here’s how to do that.
Read post
The Promise and Practical Potential of Intake Orchestration in Procurement
Procurement
5
min read

The Promise and Practical Potential of Intake Orchestration in Procurement

If you work in procurement, it’s likely you’ve been hearing a lot about the promise and potential of intake orchestration software. But what exactly is intake orchestration, what does it look like in practice, and what makes it so exciting?
Read post
Tonkean Certified as Coupa Business Spend Management Platform Ready
Procurement
5
min read

Tonkean Certified as Coupa Business Spend Management Platform Ready

“Tonkean Intake Orchestration” is now available in the Coupa App Marketplace, extending Coupa’s platform with the power of AI-infused intake orchestration
Read post
Former CEO & President of SAP America Joins Tonkean Advisory Board
Procurement
5
min read

Former CEO & President of SAP America Joins Tonkean Advisory Board

Rodolpho Cardenuto joins Tonkean a week after Tonkean Intake Orchestration was made available on SAP® Store.
Read post
Tonkean Intake Orchestration Now Available on SAP® Store
Procurement
5
min read

Tonkean Intake Orchestration Now Available on SAP® Store

By integrating with SAP Ariba solutions, Tonkean Intake Orchestration delivers a holistic AI-powered intake management solution to ISBN clients.
Read post
Watch: How To Fix Your Intake-to-Procure Process
Procurement
5
min read

Watch: How To Fix Your Intake-to-Procure Process

What should you do if you realize your intake-to-procure process may indeed be broken? This was the topic of a recent webinar discussion with Tonkean co-founder and CEO Sagi Eliyahu, Tonkean's Head of Procurement Daniel Coor, and the Art of Procurement’s Kelly Barner.
Read post
What is Intake Orchestration? 
Procurement
5
min read

What is Intake Orchestration? 

‍Intake orchestration platforms empower procurement teams to create and deliver intelligent, personalized, application-agnostic, and back-end unified intake experiences. 
Read post
Tonkean Included in the 2023 ProcureTech100, a List of “Pioneering Digital Procurement Solutions”
Procurement
5
min read

Tonkean Included in the 2023 ProcureTech100, a List of “Pioneering Digital Procurement Solutions”

We’re excited to share that Tonkean ProcurementWorks has been included by ProcureTech in its 2023 list of “pioneering digital procurement systems,” the 2023 ProcureTech 100.
Read post
Tonkean Named One of the Top “50 Procurement Providers to Watch” By Spend Matters
Procurement
5
min read

Tonkean Named One of the Top “50 Procurement Providers to Watch” By Spend Matters

We’re excited to share that Spend Matters, a leading solution intelligence source for procurement and supply chain professionals, included Tonkean on their coveted “50 Providers to Watch” list for 2023. 
Read post
Art of Procurement: Creating Processes That Are Easy to Follow
Procurement
5
min read

Art of Procurement: Creating Processes That Are Easy to Follow

Process adoption hinges on process experience. If the experience of following procurement processes is arduous, employees will opt out. 
Read post
The Business Value of Process Orchestration in Procurement
Procurement
15
min read

The Business Value of Process Orchestration in Procurement

Procurement should provide a great user experience across all procurement processes end-to-end. This is the promise of Process Orchestration.
Read post
Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal
Procurement
5
min read

Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal

Your procurement processes need to be straightforward and easy for your end users to follow. Good news. You can improve your processes in precisely this way with Tonkean ProcurementWorks.
Read post
The Future of Intake In Procurement And Sourcing
Procurement
5
min read

The Future of Intake In Procurement And Sourcing

Procurement teams are investing in and innovating with intake management systems that are more intelligent, more intuitive, more dexterous, and more dynamic. This is shifting the consensus around what exactly procurement and sourcing teams need out of their intake processes.
Read post
State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)
Procurement
5
min read

State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)

According to a new survey conducted by Deloitte, leading chief procurement officers (CPOs) are becoming ”orchestrators of value” inside their orgs. Here’s how they’re doing it, and why.
Read post
Why I Joined Tonkean As Their Procurement Business Strategist
Procurement
5
min read

Why I Joined Tonkean As Their Procurement Business Strategist

Dan Coor joined Tonkean because it is maybe the most innovative and compelling procurement tool he has ever seen. He believes it is changing the practice of procurement for the better. Here's why.
Read post
What is Cognitive Procurement? And How Can it Help Procurement Teams Get Strategic About Using AI?
Procurement
5
min read

What is Cognitive Procurement? And How Can it Help Procurement Teams Get Strategic About Using AI?

Opportunities for embracing cognitive procurement abound, and procurement teams should use them strategically to help achieve organizations' larger business goals.
Read post
Video: Intelligently automate invoicing with InvoicesGPT
Procurement
5
min read

Video: Intelligently automate invoicing with InvoicesGPT

Nobody likes dealing with invoicing and spend management. Really, it’s a process experience problem. But what if you could create and send invoices just by forwarding an email and let GPT do all the heavy lifting?
Read post
Tonkean Releases ProcurementWorks, Bringing The Power Of AI and No-Code Automation To Procurement Teams
Procurement
5
min read

Tonkean Releases ProcurementWorks, Bringing The Power Of AI and No-Code Automation To Procurement Teams

ProcurementWorks enables procurement teams to create personalized guided buying experiences—from tail-spend to strategic sourcing—that people actually follow
Read post
Procurement 101: How To Improve Procurement Process Adoption With ProcurementWorks
Procurement
8
min read

Procurement 101: How To Improve Procurement Process Adoption With ProcurementWorks

ProcurementWorks is a product suite from Tonkean designed to help procurement teams increase efficiency, lower risk, and create new business value as an internal partner by optimizing the experience for requesters, so they’ll actually follow your processes.
Read post
Automate Intake, Triage, And Coordination: Procurement
Procurement
5
min read

Automate Intake, Triage, And Coordination: Procurement

Of all the challenges inherent to procurement, few people pay enough attention to the unstructured tedium of the buying process. That set of tasks likely inhales more than half of your time. Here's how to use automation to get it back.
Read post
Tonkean Announces Strategic Integration With Ironclad
Legal
5
min read

Tonkean Announces Strategic Integration With Ironclad

The integration comes a few weeks after Tonkean was named in two Gartner Hype Cycle reports—the 2024 Legal, Risk, Compliance and Audit Technologies Hype Cycle report and the 2024 Procurement & Sourcing Solutions Hype Cycle report.
Read post
Legal Ops Digest Issue 5: How To Innovate In An Industry Resistant To Change
Legal
20
min read

Legal Ops Digest Issue 5: How To Innovate In An Industry Resistant To Change

How do you do innovate new ways of creating business value as an internal service team when the stakeholders you’re innovating for are skeptical of change?
Read post
How To Automate Your Physical Legal Mailroom
Legal
5
min read

How To Automate Your Physical Legal Mailroom

If you’re still manually triaging physical mail, it’s time to stop. Instead, automate your physical legal mailroom using Tonkean’s LegalWorks.
Read post
The Many Faces of Legal Matter Intake Automation
Legal
5
min read

The Many Faces of Legal Matter Intake Automation

Legal intake is inevitable, but managing it doesn’t have to be a slow, painstaking, manual process. With AI, automation, and intake orchestration, you can streamline intake processes and reclaim hours of time and effort.
Read post
Tonkean and Clearlaw Announce New Partnership
Legal
5
min read

Tonkean and Clearlaw Announce New Partnership

“Having Clearlaw as a partner will allow our clients to gain visibility into their contracts and all the processes that evolve around them,” says Rory O’Brien, Vice President of Customer Experience at Tonkean.
Read post
Automate Legal Intake With No-code Workflow Automation
Legal
10
min read

Automate Legal Intake With No-code Workflow Automation

It’s exciting to think about the possibilities of legal workflow automation. But how to get started? The good news is that it doesn’t need to be complicated. Especially if you use no-code tools.
Read post
How to Safely Use AI and Automation in Legal
Legal
20
min read

How to Safely Use AI and Automation in Legal

Here's how you should understand and apply AI and automation both conceptually and practically in Legal.
Read post
Tonkean announces new AI-enhanced intake forms for legal teams
Legal
5
min read

Tonkean announces new AI-enhanced intake forms for legal teams

The next-generation intake forms also feature real-time data enrichment, adaptive user guidance, and a drag-and-drop interface for building and modifying experiences
Read post
3 Key Takeaways From CLOC's CGI 2023 Event
Legal
5
min read

3 Key Takeaways From CLOC's CGI 2023 Event

We learned a lot about what Legal Ops needs from AI and automation tools at CGI 2023! These are our biggest takeaways.
Read post
Tonkean Releases LegalWorks
Legal
5
min read

Tonkean Releases LegalWorks

LegalWorks drives process adoption and efficiency by automating matter intake, triage, and resolution while wrapping around existing policies and systems
Read post
Why You Should Automate Legal Intake
Legal
5
min read

Why You Should Automate Legal Intake

Matter intake is precisely the kind of high-volume manual work legal teams should automate. Here's how to get started.
Read post
Video: How to Build GPT Into Everyday Legal Processes
Legal
5
min read

Video: How to Build GPT Into Everyday Legal Processes

Instead of manually reviewing matter requests like MNDAs, use AI, via a process experience platform like Tonkean, to automatically triage and route requests for you.
Read post
Automate Matter Intake, Triage, and Coordination: Legal
Legal
5
min read

Automate Matter Intake, Triage, and Coordination: Legal

There's no aspect of legalops' work that’s more taxing, tiresome, or costly than managing legal matter intake. Here's how to do it better.
Read post
AI In Procurement: 2 Strategies For Creating Real Business Value
AI
10
min read

AI In Procurement: 2 Strategies For Creating Real Business Value

Even with an appropriately tempered understanding and expectation of AI—even with process orchestration set up as a delivery mechanism—getting started with it can feel intimidating. What’s the speed-to-implementation like? Where do you even start? We’ve been getting these questions a lot recently, so we decided to create a short guide.
Read post
What Is Process Orchestration Software?
AI
15
min read

What Is Process Orchestration Software?

AI-powered process orchestration software provides internal service teams like procurement, IT, and legal a means of better leveraging, optimizing, and managing their organization’s unique mix of people, processes, and technology investments—including ERP platforms like SAP. 
Read post
Enterprise Copilot: Transforming the Way Organizations Use Technology
AI
5
min read

Enterprise Copilot: Transforming the Way Organizations Use Technology

Enterprise Copilot unifies complex tools with AI and process orchestration, transforming fragmented, frustrating navigation into a seamless, intuitive experience.
Read post
​​Using AI Effectively (and Safely) in Procurement
AI
10
min read

​​Using AI Effectively (and Safely) in Procurement

AI is not a panacea. But for procurement professionals, it's also immensely powerful. Here’s everything you need to know about how procurement teams should be leveraging AI safely and strategically in their work today. 
Read post
Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes
AI
5
min read

Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes

The Tonkean AI Front Door empowers internal service teams to incorporate GPT-4 seamlessly into everyday processes. It does so by providing an AI-powered intake experience for submitting—and proactively resolving—internal requests.
Read post
Tonkean Announces OpenAI Integration, Bringing the Power of GPT to Procurement and Legal Processes
AI
5
min read

Tonkean Announces OpenAI Integration, Bringing the Power of GPT to Procurement and Legal Processes

The integration enables legal and procurement teams to transform the experience of their internal processes
Read post
Legal Ops Digest #3: Can You Automate the Physical Legal Mailroom? Really?
Operations
5
min read

Legal Ops Digest #3: Can You Automate the Physical Legal Mailroom? Really?

In this issue of Legal Ops Digest, the latest newsletter from Tonkean, we talk about automating the physical legal mailroom.
Read post
Procurement Ops Digest #3: Putting AI into Practice
Operations
6
min read

Procurement Ops Digest #3: Putting AI into Practice

In the latest issue of Procurement Ops Digest, the latest newsletter from Tonkean, we look at how 2024 will be the year that we see AI put into practice in procurement like never before.
Read post
Procurement Ops Digest #2: A BIG year in procurement
Operations
5
min read

Procurement Ops Digest #2: A BIG year in procurement

In this issue of Procurement Ops Digest, the latest newsletter presented by Tonkean, we look back at procurement's very big 2023.
Read post
Ops Digest #15: The Year in Business Operations and Technology
Operations
5
min read

Ops Digest #15: The Year in Business Operations and Technology

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're taking a look back at what this year meant for ops teams.
Read post
Legal Ops Digest #2: Let’s Talk About Legal Intake Automation
Operations
5
min read

Legal Ops Digest #2: Let’s Talk About Legal Intake Automation

In the latest issue of Legal Ops Digest, we look at many real-life ways organizations are using legal intake automation.
Read post
Introducing: Procurement Ops Digest, A Newsletter for Procurement Teams
Operations
5
min read

Introducing: Procurement Ops Digest, A Newsletter for Procurement Teams

Welcome to the first issue of Procurement Ops Digest, the latest newsletter presented by Tonkean.
Read post
Ops Digest #14: Big News for Our Readers! Especially Those in Legal and Procurement
Operations
5
min read

Ops Digest #14: Big News for Our Readers! Especially Those in Legal and Procurement

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about big news: Two new newsletters, focused on Legal Ops and Procurement Ops, respectively.
Read post
Ops Digest #13: Solving Procurement’s Biggest Technology Problem
Operations
5
min read

Ops Digest #13: Solving Procurement’s Biggest Technology Problem

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about how to solve procurement's technology problems with process orchestration.
Read post
3 Key Takeaways From SIG: Solving Procurement Operations Problems
Operations
5
min read

3 Key Takeaways From SIG: Solving Procurement Operations Problems

Recently, Tonkean Solutions Architect (SA) Adam Boyle presented in a session at the 2023 Eastern Regional SIGnature Event, where he discussed how to solve procurement operations problems. Here are the key takeaways.
Read post
Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech
Operations
6
min read

Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the why we really need legal tech innovation.
Read post
Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)
Operations
5
min read

Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the role of AI in procurement.
Read post
Podcast: Toeing the Management Line
Operations
5
min read

Podcast: Toeing the Management Line

Steve Hufford sits down with host Briana Okyere to discuss the importance of having mentors, as well as AI’s potential for replacing managerial roles.
Read post
How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide
Operations
7
min read

How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide

To get the most out of generative AI tools like GPT-4, you need to make it a core part of your internal business processes. Here's how to do that with Tonkean
Read post
Podcast: How Adyen Built a Culture for Scale
Operations
5
min read

Podcast: How Adyen Built a Culture for Scale

During these trying times in the tech industry, what’s the key ingredient to continued growth? And not just growth—but scale? For Adyen’s VP of Operations, Jaclyn Berger, it’s all about company culture. 
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5 Ways Technology Will Change Business Operations in 2022 and Beyond
Operations
8
min read

5 Ways Technology Will Change Business Operations in 2022 and Beyond

Advancements in no-code, automation, and composability are on the brink of changing business operations forever.
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Ops Digest Issue # 5: Top Tech Trends in 2023
Operations
10
min read

Ops Digest Issue # 5: Top Tech Trends in 2023

Welcome to Ops Digest. Subscribe and receive this newsletter in your inbox every month.
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Changemakers 2022: Removing Operational Roadblocks for Good
Operations
6
min read

Changemakers 2022: Removing Operational Roadblocks for Good

Changemakers has matched more than 50 makers with over 35 nonprofits looking to solve their operational challenges.
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In Downturns, Don’t Just Downsize. “Right-Size”
Operations
10
min read

In Downturns, Don’t Just Downsize. “Right-Size”

History has proven that downturns and instances of change function as windows of opportunity for the next generation of category leaders.
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4 Big Benefits of Aligning Your Procurement and FinOps teams
Operations
6
min read

4 Big Benefits of Aligning Your Procurement and FinOps teams

Collaboration between procurement and FinOps is essential for the long-term success of every growing business.
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The History of BizOps
Operations
8
min read

The History of BizOps

To understand how to remove the obstacles BizOps still faces, it’s important to understand how BizOps became so important in the first place.
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Gartner Peer Insights: What Will The Future Of Business Operations Look Like?
Operations
5
min read

Gartner Peer Insights: What Will The Future Of Business Operations Look Like?

Most business operations teams don’t have what they need in order to operate in an agile way at scale. What's being done to change that?
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Introducing Ops Digest: A Newsletter For Operations Professionals
Operations
5
min read

Introducing Ops Digest: A Newsletter For Operations Professionals

Introducing Ops Digest, a monthly newsletter, resource, and primer for ops professionals, built by us here at Tonkean.
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Why 2022 is the Time for Ops Teams to Shine
Operations
6
min read

Why 2022 is the Time for Ops Teams to Shine

The best thing organizations can do to survive and emerge stronger from the economic downturn is invest in ops teams.
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Legal Ops 101: 3 Processes Legal Ops Teams Should Automate Right Now
Operations
14
min read

Legal Ops 101: 3 Processes Legal Ops Teams Should Automate Right Now

If you’re thinking about using automation to augment your Legal Ops teams, you can start simple and still make a big difference. 
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What Is iPaaS? Unpacking Integration Platform as a Service
Operations
5
min read

What Is iPaaS? Unpacking Integration Platform as a Service

Integration Platform as a Service (iPaaS) tools are cloud-based platforms that integrate applications and data from different sources.
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2022 Will Be The Year Of Agile Operations
Operations
6
min read

2022 Will Be The Year Of Agile Operations

The last decade was all about Cloud transformation. The next one will be about agile transformation. And it will change everything. 
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Why Legal Ops Teams Who Are Budget-Conscious Should Consider Tonkean
Operations
7
min read

Why Legal Ops Teams Who Are Budget-Conscious Should Consider Tonkean

One question top of mind for legal ops teams right now is this: how to be strategic partners to the business without breaking the bank? 
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Operational Debt: What it is, And How To Address It
Operations
6
min read

Operational Debt: What it is, And How To Address It

Inefficiencies might be costing more operational debt than you realize, preventing your business from being faster, flexible, and productive.
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Business Operations: The Machine That Builds The Machine
Operations
5
min read

Business Operations: The Machine That Builds The Machine

Elon Musk is right: In business, operations teams are paramount. “The machine that builds the machine” internally powers companies.
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Improve Change Management By Eliminating the Need for It
Operations
5
min read

Improve Change Management By Eliminating the Need for It

To not only improve our change management processes but eliminate the need for them altogether, we have to start thinking “people first.”
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Why Now is the Time to Invest In Business Operations Teams
Operations
5
min read

Why Now is the Time to Invest In Business Operations Teams

Business operations is critical in making companies more adaptive. Here's how to empower your operations teams to drive efficiency
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Download: The State of Business Operations in 2021
Operations
5
min read

Download: The State of Business Operations in 2021

The State of Business Operations is a data-driven analysis of how technology, automation, and no-code are driving the future.
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Ops and IT Teams: How to Bridge the Gap Between Them
Operations
5
min read

Ops and IT Teams: How to Bridge the Gap Between Them

The lack of cohesion between IT and ops can be conquered with the next generation of adaptive software to create more synergy between teams.
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5 Strategies to Minimize Change Management in Legal Operations
Operations
5
min read

5 Strategies to Minimize Change Management in Legal Operations

Our eBook “5 Strategies To Minimize Change Management In Legal Operations" offers concrete steps that ops professionals can take to innovate.
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Changemakers 2020: A Case Study On the Importance of Operations
Operations
6
min read

Changemakers 2020: A Case Study On the Importance of Operations

Changemakers 2020, a week-long hackathon-style event to connect non-profit organizations with highly skilled operations professionals.
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What is Workflow Automation?
Automation
5
min read

What is Workflow Automation?

Workflow automation can take many forms—sometimes, it literally involves filling out forms. But that's jut the start of what workflow automation is about, or what it can do.
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Watch: How To Automate Invoicing Intelligently With InvoicesGPT
Automation
5
min read

Watch: How To Automate Invoicing Intelligently With InvoicesGPT

Invoicing processes greatly benefit from AI-powered process automation. Here's why—along with how to go about automating invoicing intelligently.
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Automate Intake, Triage, and Coordination: HR
Automation
5
min read

Automate Intake, Triage, and Coordination: HR

How much of your time goes toward tasks like triaging help-desk inboxes, coordinating responses to unstructured HR requests, and tracking the status of correlated action items? Probably more than half. Here's how to reclaim it.
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Top 5 Tech Trends to Watch For in 2023
Automation
9
min read

Top 5 Tech Trends to Watch For in 2023

Here are some of the most important tech trends and advancements that have us most excited as we proceed into 2023.
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How to Improve Human Connection at Work by Automating the Little Things
Automation
9
min read

How to Improve Human Connection at Work by Automating the Little Things

Personal automation: Here's how to use no-code automation to help yourself and your teams tidy up your time and feel more connected at work.
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How To Automate and Optimize Sales Onboarding (Without Writing Any Code)
Automation
6
min read

How To Automate and Optimize Sales Onboarding (Without Writing Any Code)

Few internal processes are more important than new employee onboarding. This is especially true of sales onboarding.
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How To Automate and Centralize Customer Onboarding
Automation
6
min read

How To Automate and Centralize Customer Onboarding

Use an intelligent intake automation and orchestration tool, like Tonkean, to automate and centralize customer onboarding end-to-end. 
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Automation is for People, Not Robots
Automation
7
min read

Automation is for People, Not Robots

What's exciting about automation is its capacity not just to improve productivity, but make work more meaningful and enjoyable.
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Top 5 HR Automation Trends from HR Tech 2022
Automation
7
min read

Top 5 HR Automation Trends from HR Tech 2022

Here’s a breakdown of 5 major HR trends—from learnings about automation to challenges related to new tech adoption
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Sales Automation 101: 3 Processes RevOps Teams Should Automate Right Now
Automation
9
min read

Sales Automation 101: 3 Processes RevOps Teams Should Automate Right Now

Organizations that are going the extra mile to empower their RevOps teams with tools such as process automation are growing revenue faster.
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The Tonkean Automation Revolution
Automation
9
min read

The Tonkean Automation Revolution

Tonkean rejects “imperative step based automation” with a platform driven by “declarative state based automation." Here's why that matters.
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[Download] Gartner: What are Citizen Automation & Development Platforms?
Automation
5
min read

[Download] Gartner: What are Citizen Automation & Development Platforms?

Download this free Gartner report on citizen automation and development platforms: tools that target the need of citizen technologists.
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We Surveyed IT Leaders About Automation. Here’s What They Said.
Automation
5
min read

We Surveyed IT Leaders About Automation. Here’s What They Said.

What do IT leaders want and need from the automation and no-code platforms they invest in? We asked them. Here's what they said.
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Workflow Automation Vs. Task Automation
Automation
5
min read

Workflow Automation Vs. Task Automation

Both workflow automation and task automation can help your organization. But only if you use each with an understanding of their differences.
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How Is Task Automation Different From Process Orchestration?
Automation
5
min read

How Is Task Automation Different From Process Orchestration?

Do you need task automation, or, do you want to better orchestrate processes and improve the efficiency with which your company runs?
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RPA: What is it? And How Should Enterprises Use it?
Automation
6
min read

RPA: What is it? And How Should Enterprises Use it?

RPA is great for automating tasks, but to improve a process end-to-end, you need a solution that’s more comprehensive and accessible.
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3 Steps To Deploy Legal Workflow Automation For Immediate Value
Automation
5
min read

3 Steps To Deploy Legal Workflow Automation For Immediate Value

To meet the increasing demands, legal operations must invest in ways to increase their own efficiency. Enter: legal workflow automation.
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The Future of Automation is About People
Automation
7
min read

The Future of Automation is About People

Operations teams can build a better future of automation by leveraging technology to take on mundane, manual tasks and put people first.
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What to Consider When Evaluating Automation Solutions
Automation
6
min read

What to Consider When Evaluating Automation Solutions

When evaluating automation solutions, most can be grouped into three high-level categories that are designed to solve a specific problem.
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How to Use Sales Automation Software to Increase Sales Velocity
Automation
5
min read

How to Use Sales Automation Software to Increase Sales Velocity

With Tonkean, you can achieve the sort of structural and dynamic operational improvements that, in concert, actually increase sales velocity.
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Automation Software: 3 Easy Ways to Use It Effectively
Automation
6
min read

Automation Software: 3 Easy Ways to Use It Effectively

Automation software should be used to optimize entire processes instead of replacing people or automating individual tasks.
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How Automation can Create a Better Future of Work
Automation
6
min read

How Automation can Create a Better Future of Work

Automation has the real potential to empower us as humans and improve our lives. But only if we use it the right way. Here's how to do that.
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Automation Technology is Having a Moment, but for Enterprises It’s No Silver Bullet. Here’s Why
Automation
6
min read

Automation Technology is Having a Moment, but for Enterprises It’s No Silver Bullet. Here’s Why

To affect organizational change, automation technology must be implemented strategically and as just one piece of a larger puzzle.
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