Tonkean Blog

Excitement about the transformational potential of AI in the enterprise has never been higher. But discussions about how the enterprise should work to achieve Meta’s vision remain incomplete. What's missing is orchestration.

Time truly flies…this weekend, Tonkean turned 10 years old! 🎉To celebrate, Tonkean co-founder and CEO Sagi Eliyahu sat down for a special 1x1 interview with none other than Kelly Eliyahu, Sr. Director of Product Marketing at Salesforce and, importantly, Sagi’s wife! 

"When AI becomes smarter than humans, the need to deterministically manage intelligence will only increase, because both the constructive and destructive potential of that intelligence will be greater. Enterprises who realize the former won’t be those with the “smartest” AI, but those who use AI the smartest."

AI-powered process orchestration software provides internal service teams like procurement, IT, and legal a means of better leveraging their organization’s unique mix of people, data, and tools—including automation tools, ERP platforms like SAP, and AI agents—at the process level. 

Workflow automation can take many forms—sometimes, it literally involves filling out forms. But that's jut the start of what workflow automation is about, or what it can do.

EXEO Group Inc., the global provider of engineering and system solutions, today announced that it has selected Tonkean, the first-of-its-kind process orchestration platform, as its primary platform partner for process automation and orchestration initiatives.

As a gift to you from Tonkean, introducing… “12 Days of Orchestration” 

We reached out to some of procurement’s most influential and attuned insiders, editors, and executives to hear more about what they feel were the most important stories and trends from the past year—along with what they have their eyes on heading into 2025.

New capabilities unify market intelligence, organizational policies, and business context to help enterprises make smarter sourcing decisions and mitigate supply chain risk

Even with an appropriately tempered understanding and expectation of AI—even with process orchestration set up as a delivery mechanism—getting started with it can feel intimidating. What’s the speed-to-implementation like? Where do you even start? We’ve been getting these questions a lot recently, so we decided to create a short guide.

Jennifer O’Gara, Senior Director of Marketing, Director People and Talent at Tonkean, reflects on DPW Amsterdam 2024 for CPOStrategy

Procurement Magazine included Tonkean in its 2024 list of top 150 companies in procurement

Earlier this year, at the Running Legal Like A Business Conference in Santa Barbara, LegalOps.com announced the winners of the inaugural Running Legal Like A Business Awards. Tonkean is pleased to share that we were honored with the 2024 Best Provider Award.

Procurement Ops Digest Issue 7: How to get more out of your biggest technology investments

For the second year in a row, Tonkean ProcurementWorks has been included in the ProcureTech100, a list of the “definitive 100 pioneering digital procurement solutions," curated by ProcureTech and Kearney. 

We’re excited to share that Spend Matters, leading solution intelligence source for procurement and supply chain professionals, has included Tonkean on its coveted “50 Providers to Watch” list for 2024! 

Bosch SDS and Tonkean will collaborate to evaluate, transform, and optimize business processes of enterprises in the regions of US, Germany and Dubai.

The integration comes a few weeks after Tonkean was named in two Gartner Hype Cycle reports—the 2024 Legal, Risk, Compliance and Audit Technologies Hype Cycle report and the 2024 Procurement & Sourcing Solutions Hype Cycle report.

In the reports, Tonkean was featured in three categories: Legal Department Intake and Triage, Legal Chatbots, and Procurement Intake Management.

In this issue: The future of AI and orchestration is here; how this enterprise procurement team cut cycle times in half; latest industry news from the world of procurement; an interview with Michael van Keulen, CPO of Coupa Software

What procurement actually needs out of AI and process orchestration technology.

Enterprise Copilot unifies complex tools with AI and process orchestration, transforming fragmented, frustrating navigation into a seamless, intuitive experience.

New capability empowers internal teams to extend intelligent, AI-powered orchestration to all employees requesting shared services

PSG will be using Tonkean’s AI-powered process orchestration tools to integrate and streamline customer transactions and purchase orders across all existing systems, like SAP, as well as to more resolutely ensure compliance with business rules. 

Process orchestration allows procurement teams to finally, truly make their technology work for them and the employees they serve—as opposed to making people work for technology.

SEIDOR, a consulting firm specializing in technology services and solutions with a presence in 45 countries and 9,000 employees, and Tonkean, the intake orchestration platform, announced a strategic global partnership during their participation in the SAP Sapphire & ASUG Annual Conference.

How do you do innovate new ways of creating business value as an internal service team when the stakeholders you’re innovating for are skeptical of change?

Collaborative Intake enables cross-functional, in-workflow collaboration and engagement across every step of the entire intake lifecycle, from intent through resolution.

If you want to improve process adoption—and, with it, increase efficiency and performance—your processes cannot feel complex to end-users. Instead, they should feel easy to follow, intuitive, and, above all, simple. Here’s how to do that.

Tonkean CEO and co-founder Sagi Eliyahu sits down with Lance Younger, CEO of ProcureTech, for a discussion about the origins of Tonkean, the future of procurement, and the role of AI-powered intake orchestration in that future’s formation.

If you work in procurement, it’s likely you’ve been hearing a lot about the promise and potential of intake orchestration software. But what exactly is intake orchestration, what does it look like in practice, and what makes it so exciting?

The word of 2024 in procurement so far is “process orchestration.” Everybody—from procurement experts to executives at Goldman Sachs—is talking about it. But… why? What are they so excited about? Here's why.

In this issue of Legal Ops Digest, the latest newsletter from Tonkean, we talk about automating the physical legal mailroom.

If you’re still manually triaging physical mail, it’s time to stop. Instead, automate your physical legal mailroom using Tonkean’s LegalWorks.

“Tonkean Intake Orchestration” is now available in the Coupa App Marketplace, extending Coupa’s platform with the power of AI-infused intake orchestration

Rodolpho Cardenuto joins Tonkean a week after Tonkean Intake Orchestration was made available on SAP® Store.

In the latest issue of Procurement Ops Digest, the latest newsletter from Tonkean, we look at how 2024 will be the year that we see AI put into practice in procurement like never before.

By integrating with SAP Ariba solutions, Tonkean Intake Orchestration delivers a holistic AI-powered intake management solution to ISBN clients.

What should you do if you realize your intake-to-procure process may indeed be broken? This was the topic of a recent webinar discussion with Tonkean co-founder and CEO Sagi Eliyahu, Tonkean's Head of Procurement Daniel Coor, and the Art of Procurement’s Kelly Barner.

In this issue of Procurement Ops Digest, the latest newsletter presented by Tonkean, we look back at procurement's very big 2023.

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're taking a look back at what this year meant for ops teams.

A summary of the biggest technology trends both at Tonkean and in the world of business operations, procurement and legal over 2023

In the latest issue of Legal Ops Digest, we look at many real-life ways organizations are using legal intake automation.

Legal intake is inevitable, but managing it doesn’t have to be a slow, painstaking, manual process. With AI, automation, and intake orchestration, you can streamline intake processes and reclaim hours of time and effort.

“Having Clearlaw as a partner will allow our clients to gain visibility into their contracts and all the processes that evolve around them,” says Rory O’Brien, Vice President of Customer Experience at Tonkean.

It’s exciting to think about the possibilities of legal workflow automation. But how to get started? The good news is that it doesn’t need to be complicated. Especially if you use no-code tools.

‍Intake orchestration platforms empower procurement teams to create and deliver intelligent, personalized, application-agnostic, and back-end unified intake experiences. 

Welcome to the first issue of Procurement Ops Digest, the latest newsletter presented by Tonkean.

We’re excited to share that Tonkean ProcurementWorks has been included by ProcureTech in its 2023 list of “pioneering digital procurement systems,” the 2023 ProcureTech 100.

Welcome to the first issue of Legal Ops Digest, the latest newsletter presented by Tonkean.

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about big news: Two new newsletters, focused on Legal Ops and Procurement Ops, respectively.

We’re excited to share that Spend Matters, a leading solution intelligence source for procurement and supply chain professionals, included Tonkean on their coveted “50 Providers to Watch” list for 2023. 

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about how to solve procurement's technology problems with process orchestration.

Recently, Tonkean Solutions Architect (SA) Adam Boyle presented in a session at the 2023 Eastern Regional SIGnature Event, where he discussed how to solve procurement operations problems. Here are the key takeaways.

Process adoption hinges on process experience. If the experience of following procurement processes is arduous, employees will opt out. 

Procurement should provide a great user experience across all procurement processes end-to-end. This is the promise of Process Orchestration.

Your procurement processes need to be straightforward and easy for your end users to follow. Good news. You can improve your processes in precisely this way with Tonkean ProcurementWorks.

Technology like automation, no-code, and process orchestration all can play a huge role in helping people work better and more efficiently. Putting people first in this way helps organizations, too.

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the why we really need legal tech innovation.

The next-generation intake forms also feature real-time data enrichment, adaptive user guidance, and a drag-and-drop interface for building and modifying experiences

Forms are an important component of legal intake, but they need innovation. That's what Tonkean's new form upgrades are all about.

Procurement teams are investing in and innovating with intake management systems that are more intelligent, more intuitive, more dexterous, and more dynamic. This is shifting the consensus around what exactly procurement and sourcing teams need out of their intake processes.

The future of procurement technology is taking shape in real time, and, according to Gartner, Tonkean is a key part of it.

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the role of AI in procurement.

AI is not a panacea. But for procurement professionals, it's also immensely powerful. Here’s everything you need to know about how procurement teams should be leveraging AI safely and strategically in their work today. 

According to a new survey conducted by Deloitte, leading chief procurement officers (CPOs) are becoming ”orchestrators of value” inside their orgs. Here’s how they’re doing it, and why.

Invoicing processes greatly benefit from AI-powered process automation. Here's why—along with how to go about automating invoicing intelligently.

The Tonkean AI Front Door empowers internal service teams to incorporate GPT-4 seamlessly into everyday processes. It does so by providing an AI-powered intake experience for submitting—and proactively resolving—internal requests.

Opportunities for embracing cognitive procurement abound, and procurement teams should use them strategically to help achieve organizations' larger business goals.

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about how important procurement orchestration is to digital transformation.

Steve Hufford sits down with host Briana Okyere to discuss the importance of having mentors, as well as AI’s potential for replacing managerial roles.

We learned a lot about what Legal Ops needs from AI and automation tools at CGI 2023! These are our biggest takeaways.

The Tonkean Community is functionally the same as the AdaptivOps community, but it’s officially moving under the umbrella of Tonkean rather than existing in parallel.

Nobody likes dealing with invoicing and spend management. Really, it’s a process experience problem. But what if you could create and send invoices just by forwarding an email and let GPT do all the heavy lifting?

To get the most out of generative AI tools like GPT-4, you need to make it a core part of your internal business processes. Here's how to do that with Tonkean

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're showing operations professionals how they should be thinking about harnessing GPT for their everyday processes.

In4All needed to turn their existing Airtable workspace into something more like a true platform. They thought this would mandate new internal staff resources. They found what they needed in process automation.

Instead of manually reviewing matter requests like MNDAs, use AI, via a process experience platform like Tonkean, to automatically triage and route requests for you.

During these trying times in the tech industry, what’s the key ingredient to continued growth? And not just growth—but scale? For Adyen’s VP of Operations, Jaclyn Berger, it’s all about company culture. 

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about solving process woes in procurement operations!

ProcurementWorks enables procurement teams to create personalized guided buying experiences—from tail-spend to strategic sourcing—that people actually follow

ProcurementWorks is a product suite from Tonkean designed to help procurement teams increase efficiency, lower risk, and create new business value as an internal partner by optimizing the experience for requesters, so they’ll actually follow your processes.

The integration enables legal and procurement teams to transform the experience of their internal processes

Of all the challenges inherent to procurement, few people pay enough attention to the unstructured tedium of the buying process. That set of tasks likely inhales more than half of your time. Here's how to use automation to get it back.

There's no aspect of legalops' work that’s more taxing, tiresome, or costly than managing legal matter intake. Here's how to do it better.

How much of your time goes toward tasks like triaging help-desk inboxes, coordinating responses to unstructured HR requests, and tracking the status of correlated action items? Probably more than half. Here's how to reclaim it.

Advancements in no-code, automation, and composability are on the brink of changing business operations forever.

Welcome to Ops Digest. Subscribe and receive this newsletter in your inbox every month.

Here are some of the most important tech trends and advancements that have us most excited as we proceed into 2023.

Changemakers has matched more than 50 makers with over 35 nonprofits looking to solve their operational challenges.

History has proven that downturns and instances of change function as windows of opportunity for the next generation of category leaders.

Here's everything we built, published, and released this year at Tonkean to help organizations level up their operations.

Personal automation: Here's how to use no-code automation to help yourself and your teams tidy up your time and feel more connected at work.

Collaboration between procurement and FinOps is essential for the long-term success of every growing business.

Few internal processes are more important than new employee onboarding. This is especially true of sales onboarding.

Every HR team is different. But according to HR leaders, these are the five most important elements to building an HR tech stack. 

Use an intelligent intake automation and orchestration tool, like Tonkean, to automate and centralize customer onboarding end-to-end. 

What's exciting about automation is its capacity not just to improve productivity, but make work more meaningful and enjoyable.

“Speed to Lead” measures the amount of time it takes an organization to respond to a prospect and qualify them as an inbound lead.

Here’s a breakdown of 5 major HR trends—from learnings about automation to challenges related to new tech adoption