Email Inbox Automation

Automate and standardize your intake processes without forcing change. Focus on high-value requests; automate the rest.

Email Inbox Automation
Email Inbox Automation
Trusted by enterprises like
Semrush
Google
Workday
Grubhub
Instacart
Lyft
Cisco

The email inbox challenge

Manually triaging email inboxes—along with manually coordinating responses to inbound requests—is an inefficient, expensive use of time.

There's a better way to do it. It starts with monitoring your intake channels, automating repeatable responses, and routing more complex requests to the proper human or team.

That's something Tonkean is perfect for.

Automate your email inbox

Tonkean makes it easy to create personalized automations that intake, triage, and coordinate responses to requests that hit your email inbox. For example, with Tonkean you can build an automation that:

  • Monitors and triages a department-level or personal inbox or feed
  • Alerts managers via Slack or Teams when requests that require their attention come in
  • Automatically updates a CRM once the action has been taken
  • Employs AI to compose a response to the customer

All the while, any project stakeholder can see who owns what next steps, what’s complete, and what isn’t. And none of it requires the technical expertise of software developers or the IT department, because the Tonkean interface is entirely no-code.

Try one of the following email inbox automation templates for free:

Create a better employee experience

Left unchecked, intake challenges burn employees out, inhibit agility, and kill creativity.

By giving your teams a better way to manage their inboxes, they'll be able to focus on the work that they care about, and for which they have important expertise, leading to higher retention rates and better output.

Find out how Tonkean can help

Start with this template for free!

Automate and standardize your intake processes without forcing change. Focus on high-value requests; automate the rest.
Explore

The platform capabilities that make this possible.

Automate Existing Tech Stack

Automate Existing Tech Stack

Automate any manual task
Learn more
Data Source Integrations

Data Source Integrations

Connect your department tech stack
Learn more
No-Code UI Builder

No-Code UI Builder

Build flexible, personalized user experiences
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Create a process experience that works.

Maximize adoption, compliance, and efficiency.
Transform your internal processes with powerful AI and personalized experience. 100% no-code.

Trusted by the world’s most innovative teams

Semrush
"
We've taken our cycle time from 19 days to 10. We've dramatically reduced the time it takes to sift through all of these orders that are coming through via email, via Slack and other web forms. It's created all of that efficiency, allowing our teams to do more with a lot less. We're thrilled about having Tonkean in-house.
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Alejandro Fernandez, Head of Global Procurement, Semrush
Google
"
I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
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Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
Workday
"
Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
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Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel