Slack intake adds powerful new functionality to the chat app you're already using. More than a communication and collaboration tool, Tonkean can turn Slack into an intake source, allowing users to submit and follow requests directly from their favorite channels.
Is your team constantly getting pinged with requests in Slack? Enable those users to help themselves with automated intake. Monitor channels or individual threads for requests or create a Slack command that allows anyone in the organization to submit a request.
Whether Slack is your only intake source or one of many, you can leverage Tonkean's powerful module builder to triage and coordinate Slack requests to suit your unique business process:
No need to ask your organization to adapt to a new tool or process—just monitor an existing channel for keywords or create a simple Slack command. Requesters get a streamlined, consistent experience, and you can automate to ensure your process is followed and everything is tracked.
Just because you automate a request doesn't mean your process should be invisible—allow requesters to see exactly where in the process their request is using custom item interfaces or workspace apps, linked directly from Slack.
Whether it's simply doing away with repetitive requests or being able to spend more time on the most important requests, automated Slack intake empowers operations professionals to take back more of their day and do the work only they can do.