Slack Intake

Slack Intake

Intake that serves your employee's needs and reduces the need for change management. Employees can use Slack, the communication tool they love and use all the time to engage with the process and get complete visibility into the workflow with transparency into the requests they open.
Slack Intake
Trusted by enterprises like
Semrush
Google
Workday
Grubhub
Instacart
Lyft
Cisco

What is Slack intake?

Slack intake adds powerful new functionality to the chat app you're already using. More than a communication and collaboration tool, Tonkean can turn Slack into an intake source, allowing users to submit and follow requests directly from their favorite channels.

Add powerful self-service to your Slack channels
Add powerful self-service to your Slack channels
Features

Add powerful self-service to your Slack channels

Is your team constantly getting pinged with requests in Slack? Enable those users to help themselves with automated intake. Monitor channels or individual threads for requests or create a Slack command that allows anyone in the organization to submit a request.

Features

Automatically fulfill requests with complex business logic

Whether Slack is your only intake source or one of many, you can leverage Tonkean's powerful module builder to triage and coordinate Slack requests to suit your unique business process:

  • Leverage natural language processing to extract key data from messages in a monitored channel
  • Automatically fulfill common requests with information from a connected system or repository
  • Triage unique or challenging requests with the right team member, keeping the requestor in the loop all along

Automatically fulfill requests with complex business logic
Automatically fulfill requests with complex business logic
Let users stay in the app they know
Let users stay in the app they know
Features

Let users stay in the app they know

No need to ask your organization to adapt to a new tool or process—just monitor an existing channel for keywords or create a simple Slack command. Requesters get a streamlined, consistent experience, and you can automate to ensure your process is followed and everything is tracked.

Features

Gain critical insights with detailed metrics

Just because you automate a request doesn't mean your process should be invisible—allow requesters to see exactly where in the process their request is using custom item interfaces or workspace apps, linked directly from Slack.

Gain critical insights with detailed metrics
Gain critical insights with detailed metrics

What will your Slack intake enable you to do?

Whether it's simply doing away with repetitive requests or being able to spend more time on the most important requests, automated Slack intake empowers operations professionals to take back more of their day and do the work only they can do.

What will your Slack intake enable you to do?

Explore the power of Tonkean's

Slack Intake

Create a process experience that works.

Maximize adoption, compliance, and efficiency.
Transform your internal processes with powerful AI and personalized experience. 100% no-code.