Earlier this summer, we surveyed 300 enterprise procurement execs about procurement technology.
What we found was remarkable.
88% of procurement leaders said employees must log into at least 2 external systems for every single procurement request.
70% said they use more than one ERP.
Only 18% describe their stack as “fully integrated.”
The results in terms of experience? Wasted time. Frustrated stakeholders. Hindered performance.
But procurement teams aren’t standing still. Our survey also shed light on what the most innovative procurement leaders are doing and investing in to overcome these issues and seize the transformational potential of new technologies, like agentic AI.
What emerged from the responses was a clear consensus: Connection, not accumulation, will shape the next generation of tech stacks. The limiting factor in leveraging technology to achieve procurement excellence is no longer access to technology; it is stitching that technology into a fabric people can follow.
Momentum is already shifting in that direction. Respondents who describe their environments as “fully integrated” report shorter downstream cycle times and far fewer manual reconciliations.
Want to learn more about the present (and future) of procurement technology? You can download The State of the Procurement Technology Stack—consisting of our findings and expert analysis—today.