Recently Tonkean CEO and co-founder Sagi Eliyahu was featured in Morning Brew in an article about AI agents in the enterprise.
The article, slotted in HR Brew, took a look at a recent Gartner study predicting that 40% of enterprise agentic AI initiatives would be cancelled by 2027 on account of "rising costs, unclear business value, and inadequate risk controls as potential hurdles for the tech."
As Eliyahu mentions in the piece, this shouldn't be surprising.
“Everytime there’s something new, we’re just so excited about the potential of it and tend to quickly judge it by the wrong things,” Eliyahu told Morning Brew.
Failed agentic AI projects will fail because the people behind them haven't thought threw the projects' roadmaps or properly vetted which vendors are "really able to offer to cut through the hype and work out the business value for the technology," the Garner concludes.
“There is a false expectation with a lot of organizations, they think they can just parachute those agents in and then things will just happen,” Eliyahu said. “In reality, it’s not different than most technologies, and it’s definitely not different than hiring people. You just have access to very smart [tools that are the] equivalent of people in certain specific ways.”
What matters most, in terms of realizing agentic AI's true potential, are the capabilities of the agentic technology in question—for example, can your AI agents orchestrate complex work across your entire organization, or are they glorified chatbots?—as well as how thoughtful and sound are your strategies for implementing those agents internally at the process level?
Read the article here.
And to learn more about how Tonkean Agentic Orchestration can help you leverage AI agents in the enterprise, check out our AI Agents Handbook.