Watch: How Workday Uses Tonkean To Orchestrate and Improve the Legal Intake Experience

The importance of a great legal intake experience

Let's talk about legal intake. Inside most legal ops departments, managing intake is a headache.

Getting employees to properly follow your intake processes...

Manually triaging the matter that comes in across channels...

Personally shepherding approvals across stakeholders to resolve the requests...

It's inefficient and doesn't make for a great employee experience on the other end. You know there’s a better way—and that technology like AI, automation, and process orchestration can help you find it.

But how can you get started? What does getting started even look like? And how can you go beyond automating intake to providing an actually valuable and seamless intake employee experience? Why does experience, in this case, matter?

We teamed up with the legal ops team from Workday to show you.

How Workday uses Tonkean to orchestrate and improve legal intake experiences

Below you'll find our brand new webinar with Workday, hosted by Legal Operators. In it, you’ll learn about how Workday uses Tonkean LegalWorks—a no-code, AI-powered process orchestration platform—to create and orchestrate across systems and teams personalized, automated intake experiences that employees want to follow.

Learn about the tenets of great process experience, why focusing on improving process experiences—as opposed to simply automating them—is so crucial, and how Workday uses Tonkean intelligent no-code orchestration to overhaul their legal intake experience.

Watch the recording now!

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