One key responsibility of every legal department is processing and honoring conflict waivers. (A company may need a conflict waiver when it wants to represent or perform work for a client who has an adversarial relationship with someone the company has already represented.)
This can be a complicated, sensitive endeavor—especially when you consider how often, inside most organizations, prescribed legal processes are ignored. 67% of employees admit to skipping legal policies and procedures.
Luckily, many elements of this process can be automated—and made more reliable in the process.
Reduce risk and save time
Tonkean is a process experience platform that can be used to monitor, coordinate, and enforce governance structures for all communication that might take place between outside councils and third parties.
The platform provides full visibility into the status and state of all request processes and backlogs.
Because Tonkean is 100% no-code, implementing into your workflows a conflict waiver management automation is easy. Legal ops professionals can own the solution entirely and make changes as their business needs change.
Tonkean will also work on the backend of processes to ensure that work is always assigned to the right person. Legal ops teams can track unassigned conflict waiver requests and get them assigned to an individual's queue quickly.
What's more? Tonkean integrates with every messaging app and matter intake system either your organization or a third-party organization might use. Meaning it'll meet employees and third parties where they are—and it will know how and when to follow up with them there—in order to better ensure preferred processes are abided by and action items are completed.
The people who need to be in control of the solution are allowed, in other words, to remain in control—guaranteeing compliance and saving time.
Using Tonkean's legal operations portal, legal teams enjoy end-to-end visibility across all intake channels.
This allows you to discern—at a glance—every conflict waiver your team is presently processing or managing, where it came from, who it's for, and what the up-to-date status of your relationship with that organization is.
The portal also outlines for you the particulars of every relationship you might have—including with which third parties you share Slack or Teams channels.
All this serves, among other things, to help legal teams sleep better at night.
I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer.
Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.
Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat.
Frances Pomposo, Senior Director of Legal Operations and Chief of Staff to General Counsel
Easy to use, non coding automation platform w/ valuable customer support. Tonkean has increased our efficiency by reducing manual processes. By taking out the human in the loop when not necessary, we can also reduce errors caused by manual input.