Here's how to automate the vendor and supplier onboarding process across departments and systems—all while saving time and preserving the procurement team's sanity, reducing risk, and staying compliant.
Signing up and onboarding new vendors and suppliers is one of the bigger challenges procurement teams face. Each team for whom new vendors might be of use has different needs and processes, making it difficult to implement and standardize an onboarding process all teams will adopt. As a result, requests to create W-9s, or to provide this vendor access to this system, come at procurement teams from every imaginable angle: Email, Slack, the phone—you name it.
Historically, procurement has been left to make sense of this mess manually:
The trouble with this is manifold. It eats up procurement's time, of course—but low process adoption also creates risk and compromises compliance efforts.
With the right process experience platform, it's possible to create vendor onboarding processes that solve all of these pain points. Here's how.
The benefits here are cross-functional: such a process ensures end-users will adopt and abide by it, because they don't have to change anything about their behavior. And it relieves procurement from having to monitor and check on those intake channels manually.
Whenever a new vendor is added to your internal systems, Tonkean can automatically be rendered to do different things.
All the while, procurement teams will be able to track the status of the various onboarding action items in their Tonkean portal.
Once new vendor onboarding forms have been generated and signed, and your vendors are set up internally, Tonkean will automatically pass their information along into whatever system you use to track vendors and suppliers, such as Netsuite or Salesforce.
All this intelligent automation saves procurement an immense amount of time, ensuring your organization never falls behind on your SLAs.
Furthermore, it ensures your organization always remains compliant, because it drastically reduces the potential for human error.