Tonkean Blog

Tonkean CEO and co-founder Sagi Eliyahu sits down with Lance Younger, CEO of ProcureTech, for a discussion about the origins of Tonkean, the future of procurement, and the role of AI-powered intake orchestration in that future’s formation.

A summary of the biggest technology trends both at Tonkean and in the world of business operations, procurement and legal over 2023

Forms are an important component of legal intake, but they need innovation. That's what Tonkean's new form upgrades are all about.

The future of procurement technology is taking shape in real time, and, according to Gartner, Tonkean is a key part of it.

Organizations that use process orchestration are better positioned to increase the efficiency, adaptivity and performance of their processes--and increase process adoption.

The Tonkean Community is functionally the same as the AdaptivOps community, but it’s officially moving under the umbrella of Tonkean rather than existing in parallel.

In4All needed to turn their existing Airtable workspace into something more like a true platform. They thought this would mandate new internal staff resources. They found what they needed in process automation.

Here's everything we built, published, and released this year at Tonkean to help organizations level up their operations.

Customer onboarding is an underrated task, in terms of both the resources it requires and how important it is within the customer lifecycle.

Since adopting Tonkean, Instacart has begun using the no-code platform to automate workflows and optimize processes for many use cases.

Generally, legal intake forms result in a bad user experience for requesters. You end up with is frustrated people and a load of manual work.

Composable enterprise tools give tech teams what they need to finally close the gap between the business and IT. Learn more.

The future of intake in procurement is here. It will be collaborative, proactive, and intelligent.

Collaborative Intake enables cross-functional, in-workflow collaboration and engagement across every step of the entire intake lifecycle, from intent through resolution.

Collaborative intake enables cross-functional, in-workflow collaboration and engagement across every step of the intake lifecycle—from intent through resolution.

If you want to improve process adoption—and, with it, increase efficiency and performance—your processes cannot feel complex to end-users. Instead, they should feel easy to follow, intuitive, and, above all, simple. Here’s how to do that.

If you work in procurement, it’s likely you’ve been hearing a lot about the promise and potential of intake orchestration software. But what exactly is intake orchestration, what does it look like in practice, and what makes it so exciting?

“Tonkean Intake Orchestration” is now available in the Coupa App Marketplace, extending Coupa’s platform with the power of AI-infused intake orchestration

Rodolpho Cardenuto joins Tonkean a week after Tonkean Intake Orchestration was made available on SAP® Store.

By integrating with SAP Ariba solutions, Tonkean Intake Orchestration delivers a holistic AI-powered intake management solution to ISBN clients.

What should you do if you realize your intake-to-procure process may indeed be broken? This was the topic of a recent webinar discussion with Tonkean co-founder and CEO Sagi Eliyahu, Tonkean's Head of Procurement Daniel Coor, and the Art of Procurement’s Kelly Barner.

‍Intake orchestration platforms empower procurement teams to create and deliver intelligent, personalized, application-agnostic, and back-end unified intake experiences. 

We’re excited to share that Tonkean ProcurementWorks has been included by ProcureTech in its 2023 list of “pioneering digital procurement systems,” the 2023 ProcureTech 100.

We’re excited to share that Spend Matters, a leading solution intelligence source for procurement and supply chain professionals, included Tonkean on their coveted “50 Providers to Watch” list for 2023. 

How do you do innovate new ways of creating business value as an internal service team when the stakeholders you’re innovating for are skeptical of change?

If you’re still manually triaging physical mail, it’s time to stop. Instead, automate your physical legal mailroom using Tonkean’s LegalWorks.

Legal intake is inevitable, but managing it doesn’t have to be a slow, painstaking, manual process. With AI, automation, and intake orchestration, you can streamline intake processes and reclaim hours of time and effort.

“Having Clearlaw as a partner will allow our clients to gain visibility into their contracts and all the processes that evolve around them,” says Rory O’Brien, Vice President of Customer Experience at Tonkean.

It’s exciting to think about the possibilities of legal workflow automation. But how to get started? The good news is that it doesn’t need to be complicated. Especially if you use no-code tools.

Here's how you should understand and apply AI and automation both conceptually and practically in Legal.

The next-generation intake forms also feature real-time data enrichment, adaptive user guidance, and a drag-and-drop interface for building and modifying experiences

We learned a lot about what Legal Ops needs from AI and automation tools at CGI 2023! These are our biggest takeaways.

LegalWorks drives process adoption and efficiency by automating matter intake, triage, and resolution while wrapping around existing policies and systems

Matter intake is precisely the kind of high-volume manual work legal teams should automate. Here's how to get started.

Instead of manually reviewing matter requests like MNDAs, use AI, via a process experience platform like Tonkean, to automatically triage and route requests for you.

There's no aspect of legalops' work that’s more taxing, tiresome, or costly than managing legal matter intake. Here's how to do it better.

AI is not a panacea. But for procurement professionals, it's also immensely powerful. Here’s everything you need to know about how procurement teams should be leveraging AI safely and strategically in their work today. 

The Tonkean AI Front Door empowers internal service teams to incorporate GPT-4 seamlessly into everyday processes. It does so by providing an AI-powered intake experience for submitting—and proactively resolving—internal requests.

The integration enables legal and procurement teams to transform the experience of their internal processes

Integration Platform as a Service (iPaaS) tools are cloud-based platforms that integrate applications and data from different sources.

The last decade was all about Cloud transformation. The next one will be about agile transformation. And it will change everything. 

One question top of mind for legal ops teams right now is this: how to be strategic partners to the business without breaking the bank? 

Inefficiencies might be costing more operational debt than you realize, preventing your business from being faster, flexible, and productive.

Elon Musk is right: In business, operations teams are paramount. “The machine that builds the machine” internally powers companies.

To not only improve our change management processes but eliminate the need for them altogether, we have to start thinking “people first.”

Business operations is critical in making companies more adaptive. Here's how to empower your operations teams to drive efficiency

The State of Business Operations is a data-driven analysis of how technology, automation, and no-code are driving the future.

The lack of cohesion between IT and ops can be conquered with the next generation of adaptive software to create more synergy between teams.

Our eBook “5 Strategies To Minimize Change Management In Legal Operations" offers concrete steps that ops professionals can take to innovate.

Changemakers 2020, a week-long hackathon-style event to connect non-profit organizations with highly skilled operations professionals.

Workflow automation can take many forms—sometimes, it literally involves filling out forms. But that's jut the start of what workflow automation is about, or what it can do.

Invoicing processes greatly benefit from AI-powered process automation. Here's why—along with how to go about automating invoicing intelligently.

How much of your time goes toward tasks like triaging help-desk inboxes, coordinating responses to unstructured HR requests, and tracking the status of correlated action items? Probably more than half. Here's how to reclaim it.

Here are some of the most important tech trends and advancements that have us most excited as we proceed into 2023.

Personal automation: Here's how to use no-code automation to help yourself and your teams tidy up your time and feel more connected at work.

Few internal processes are more important than new employee onboarding. This is especially true of sales onboarding.

Use an intelligent intake automation and orchestration tool, like Tonkean, to automate and centralize customer onboarding end-to-end. 

What's exciting about automation is its capacity not just to improve productivity, but make work more meaningful and enjoyable.

Here’s a breakdown of 5 major HR trends—from learnings about automation to challenges related to new tech adoption

Organizations that are going the extra mile to empower their RevOps teams with tools such as process automation are growing revenue faster.

Tonkean rejects “imperative step based automation” with a platform driven by “declarative state based automation." Here's why that matters.

Download this free Gartner report on citizen automation and development platforms: tools that target the need of citizen technologists.