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1384
Art of Procurement: Creating Processes That Are Easy to Follow
Procurement
5
min read

Art of Procurement: Creating Processes That Are Easy to Follow

Process adoption hinges on process experience. If the experience of following procurement processes is arduous, employees will opt out. 
Read post
The Business Value of Process Orchestration in Procurement
Procurement
15
min read

The Business Value of Process Orchestration in Procurement

Procurement should provide a great user experience across all procurement processes end-to-end. This is the promise of Process Orchestration.
Read post
Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal
Procurement
5
min read

Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal

Your procurement processes need to be straightforward and easy for your end users to follow. Good news. You can improve your processes in precisely this way with Tonkean ProcurementWorks.
Read post
The Business Value of Putting People First (And How To Do It With Automation)
10
min read

The Business Value of Putting People First (And How To Do It With Automation)

Technology like automation, no-code, and process orchestration all can play a huge role in helping people work better and more efficiently. Putting people first in this way helps organizations, too.
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Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech
Operations
6
min read

Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the why we really need legal tech innovation.
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Intelligent Intake: Reforming Legal Forms With Tonkean
Tonkean
10
min read

Intelligent Intake: Reforming Legal Forms With Tonkean

Forms are an important component of legal intake, but they need innovation. That's what Tonkean's new form upgrades are all about.
Read post
The Future of Intake In Procurement And Sourcing
Procurement
5
min read

The Future of Intake In Procurement And Sourcing

Procurement teams are investing in and innovating with intake management systems that are more intelligent, more intuitive, more dexterous, and more dynamic. This is shifting the consensus around what exactly procurement and sourcing teams need out of their intake processes.
Read post
Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report
Tonkean
5
min read

Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report

The future of procurement technology is taking shape in real time, and, according to Gartner, Tonkean is a key part of it.
Read post
Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)
Operations
5
min read

Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the role of AI in procurement.
Read post
​​Using AI Effectively (and Safely) in Procurement
AI
10
min read

​​Using AI Effectively (and Safely) in Procurement

AI is not a panacea. But for procurement professionals, it's also immensely powerful. Here’s everything you need to know about how procurement teams should be leveraging AI safely and strategically in their work today. 
Read post
State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)
Procurement
5
min read

State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)

According to a new survey conducted by Deloitte, leading chief procurement officers (CPOs) are becoming ”orchestrators of value” inside their orgs. Here’s how they’re doing it, and why.
Read post
What is Workflow Automation?
Automation
5
min read

What is Workflow Automation?

Workflow automation can take many forms—sometimes, it literally involves filling out forms. But that's jut the start of what workflow automation is about, or what it can do.
Read post
Intelligent Intake: Reforming Legal Forms With Tonkean
Tonkean
10
min read

Intelligent Intake: Reforming Legal Forms With Tonkean

Forms are an important component of legal intake, but they need innovation. That's what Tonkean's new form upgrades are all about.
Read post
Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report
Tonkean
5
min read

Tonkean Named In Gartner’s 2023 Hype Cycle for Procurement and Sourcing Solutions Report

The future of procurement technology is taking shape in real time, and, according to Gartner, Tonkean is a key part of it.
Read post
What Is Process Orchestration Software And How Does It Improve the Process Experience?
Tonkean
6
min read

What Is Process Orchestration Software And How Does It Improve the Process Experience?

Organizations that use process orchestration are better positioned to increase the efficiency, adaptivity and performance of their processes--and increase process adoption.
Read post
Tonkean Merges with AdaptivOps to Create the Tonkean Community
Tonkean
5
min read

Tonkean Merges with AdaptivOps to Create the Tonkean Community

The Tonkean Community is functionally the same as the AdaptivOps community, but it’s officially moving under the umbrella of Tonkean rather than existing in parallel.
Read post
How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem
Tonkean
8
min read

How Education Nonprofit In4All Used Process Automation To Solve Their CRM Problem

In4All needed to turn their existing Airtable workspace into something more like a true platform. They thought this would mandate new internal staff resources. They found what they needed in process automation.
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Tonkean 2022 Year in Review
Tonkean
10
min read

Tonkean 2022 Year in Review

Here's everything we built, published, and released this year at Tonkean to help organizations level up their operations.
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How To Simplify Customer Onboarding With Tonkean
Tonkean
6
min read

How To Simplify Customer Onboarding With Tonkean

Customer onboarding is an underrated task, in terms of both the resources it requires and how important it is within the customer lifecycle.
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Why Instacart Partnered With Tonkean
Tonkean
10
min read

Why Instacart Partnered With Tonkean

Since adopting Tonkean, Instacart has begun using the no-code platform to automate workflows and optimize processes for many use cases.
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Why Legal Intake Can’t Be Solved With Forms
Tonkean
5
min read

Why Legal Intake Can’t Be Solved With Forms

Generally, legal intake forms result in a bad user experience for requesters. You end up with is frustrated people and a load of manual work.
Read post
Create a Composable Enterprise And Bridge The Gap Between IT and Business
Tonkean
5
min read

Create a Composable Enterprise And Bridge The Gap Between IT and Business

Composable enterprise tools give tech teams what they need to finally close the gap between the business and IT. Learn more.
Read post
Changemakers 2020: Using Tech to Create Change. Here’s how
Tonkean
5
min read

Changemakers 2020: Using Tech to Create Change. Here’s how

Introducing “Changemakers 2020,” designed to match technology experts with nonprofits to solve operational challenges. Signups open today.
Read post
Why Innovative Technology Must Do Good — and How it Actually Can
Tonkean
8
min read

Why Innovative Technology Must Do Good — and How it Actually Can

Shopping Angels, a nonprofit organization, uses innovative technology from Tonkean to manage volunteers and scale coordination efforts.
Read post
Art of Procurement: Creating Processes That Are Easy to Follow
Procurement
5
min read

Art of Procurement: Creating Processes That Are Easy to Follow

Process adoption hinges on process experience. If the experience of following procurement processes is arduous, employees will opt out. 
Read post
The Business Value of Process Orchestration in Procurement
Procurement
15
min read

The Business Value of Process Orchestration in Procurement

Procurement should provide a great user experience across all procurement processes end-to-end. This is the promise of Process Orchestration.
Read post
Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal
Procurement
5
min read

Video: Why Procurement Teams Need AI-infused Process Automation And A Centralized Procurement Portal

Your procurement processes need to be straightforward and easy for your end users to follow. Good news. You can improve your processes in precisely this way with Tonkean ProcurementWorks.
Read post
The Future of Intake In Procurement And Sourcing
Procurement
5
min read

The Future of Intake In Procurement And Sourcing

Procurement teams are investing in and innovating with intake management systems that are more intelligent, more intuitive, more dexterous, and more dynamic. This is shifting the consensus around what exactly procurement and sourcing teams need out of their intake processes.
Read post
State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)
Procurement
5
min read

State of Procurement 2023: Priorities Of The World’s Leading CPOs (Deloitte)

According to a new survey conducted by Deloitte, leading chief procurement officers (CPOs) are becoming ”orchestrators of value” inside their orgs. Here’s how they’re doing it, and why.
Read post
Why I Joined Tonkean As Their Procurement Business Strategist
Procurement
5
min read

Why I Joined Tonkean As Their Procurement Business Strategist

Dan Coor joined Tonkean because it is maybe the most innovative and compelling procurement tool he has ever seen. He believes it is changing the practice of procurement for the better. Here's why.
Read post
What is Cognitive Procurement? And How Can it Help Procurement Teams Get Strategic About Using AI?
Procurement
5
min read

What is Cognitive Procurement? And How Can it Help Procurement Teams Get Strategic About Using AI?

Opportunities for embracing cognitive procurement abound, and procurement teams should use them strategically to help achieve organizations' larger business goals.
Read post
The Power of Process Orchestration
Procurement
5
min read

The Power of Process Orchestration

Procurement is in need of procurement orchestration to push to a new level of digital transformation.
Read post
Video: Intelligently automate invoicing with InvoicesGPT
Procurement
5
min read

Video: Intelligently automate invoicing with InvoicesGPT

Nobody likes dealing with invoicing and spend management. Really, it’s a process experience problem. But what if you could create and send invoices just by forwarding an email and let GPT do all the heavy lifting?
Read post
Tonkean Releases ProcurementWorks, Bringing The Power Of AI and No-Code Automation To Procurement Teams
Procurement
5
min read

Tonkean Releases ProcurementWorks, Bringing The Power Of AI and No-Code Automation To Procurement Teams

ProcurementWorks enables procurement teams to create personalized guided buying experiences—from tail-spend to strategic sourcing—that people actually follow
Read post
Procurement 101: How To Improve Procurement Process Adoption With ProcurementWorks
Procurement
8
min read

Procurement 101: How To Improve Procurement Process Adoption With ProcurementWorks

ProcurementWorks is a product suite from Tonkean designed to help procurement teams increase efficiency, lower risk, and create new business value as an internal partner by optimizing the experience for requesters, so they’ll actually follow your processes.
Read post
Automate Intake, Triage, And Coordination: Procurement
Procurement
5
min read

Automate Intake, Triage, And Coordination: Procurement

Of all the challenges inherent to procurement, few people pay enough attention to the unstructured tedium of the buying process. That set of tasks likely inhales more than half of your time. Here's how to use automation to get it back.
Read post
Tonkean announces new AI-enhanced intake forms for legal teams
Legal
5
min read

Tonkean announces new AI-enhanced intake forms for legal teams

The next-generation intake forms also feature real-time data enrichment, adaptive user guidance, and a drag-and-drop interface for building and modifying experiences
Read post
3 Key Takeaways From CLOC's CGI 2023 Event
Legal
5
min read

3 Key Takeaways From CLOC's CGI 2023 Event

We learned a lot about what Legal Ops needs from AI and automation tools at CGI 2023! These are our biggest takeaways.
Read post
Tonkean Releases LegalWorks
Legal
5
min read

Tonkean Releases LegalWorks

LegalWorks drives process adoption and efficiency by automating matter intake, triage, and resolution while wrapping around existing policies and systems
Read post
How to Safely Use AI and Automation in Legal
Legal
20
min read

How to Safely Use AI and Automation in Legal

Here's how you should understand and apply AI and automation both conceptually and practically in Legal.
Read post
✅ Why You Should Automate Legal Intake
Legal
5
min read

✅ Why You Should Automate Legal Intake

Matter intake is precisely the kind of high-volume manual work legal teams should automate. Here's how to get started.
Read post
Video: How to Build GPT Into Everyday Legal Processes
Legal
5
min read

Video: How to Build GPT Into Everyday Legal Processes

Instead of manually reviewing matter requests like MNDAs, use AI, via a process experience platform like Tonkean, to automatically triage and route requests for you.
Read post
Automate Matter Intake, Triage, and Coordination: Legal
Legal
5
min read

Automate Matter Intake, Triage, and Coordination: Legal

There's no aspect of legalops' work that’s more taxing, tiresome, or costly than managing legal matter intake. Here's how to do it better.
Read post
​​Using AI Effectively (and Safely) in Procurement
AI
10
min read

​​Using AI Effectively (and Safely) in Procurement

AI is not a panacea. But for procurement professionals, it's also immensely powerful. Here’s everything you need to know about how procurement teams should be leveraging AI safely and strategically in their work today. 
Read post
Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes
AI
5
min read

Tonkean Releases “AI Front Door,” Bringing GPT To Your Company’s Everyday Processes

The Tonkean AI Front Door empowers internal service teams to incorporate GPT-4 seamlessly into everyday processes. It does so by providing an AI-powered intake experience for submitting—and proactively resolving—internal requests.
Read post
Tonkean Announces OpenAI Integration, Bringing the Power of GPT to Procurement and Legal Processes
AI
5
min read

Tonkean Announces OpenAI Integration, Bringing the Power of GPT to Procurement and Legal Processes

The integration enables legal and procurement teams to transform the experience of their internal processes
Read post
Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech
Operations
6
min read

Ops Digest #12: Let’s Get Real About Why We Need Innovation in Legal Tech

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the why we really need legal tech innovation.
Read post
Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)
Operations
5
min read

Ops Digest #11: The Role of AI in Procurement (Plus, the Future of Intake)

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the role of AI in procurement.
Read post
Podcast: Toeing the Management Line
Operations
5
min read

Podcast: Toeing the Management Line

Steve Hufford sits down with host Briana Okyere to discuss the importance of having mentors, as well as AI’s potential for replacing managerial roles.
Read post
How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide
Operations
7
min read

How To Leverage GPT-4 In Your Internal Business Processes: An AI Guide

To get the most out of generative AI tools like GPT-4, you need to make it a core part of your internal business processes. Here's how to do that with Tonkean
Read post
Podcast: How Adyen Built a Culture for Scale
Operations
5
min read

Podcast: How Adyen Built a Culture for Scale

During these trying times in the tech industry, what’s the key ingredient to continued growth? And not just growth—but scale? For Adyen’s VP of Operations, Jaclyn Berger, it’s all about company culture. 
Read post
5 Ways Technology Will Change Business Operations in 2022 and Beyond
Operations
8
min read

5 Ways Technology Will Change Business Operations in 2022 and Beyond

Advancements in no-code, automation, and composability are on the brink of changing business operations forever.
Read post
Ops Digest Issue # 5: Top Tech Trends in 2023
Operations
10
min read

Ops Digest Issue # 5: Top Tech Trends in 2023

Welcome to Ops Digest. Subscribe and receive this newsletter in your inbox every month.
Read post
Changemakers 2022: Removing Operational Roadblocks for Good
Operations
6
min read

Changemakers 2022: Removing Operational Roadblocks for Good

Changemakers has matched more than 50 makers with over 35 nonprofits looking to solve their operational challenges.
Read post
In Downturns, Don’t Just Downsize. “Right-Size”
Operations
10
min read

In Downturns, Don’t Just Downsize. “Right-Size”

History has proven that downturns and instances of change function as windows of opportunity for the next generation of category leaders.
Read post
4 Big Benefits of Aligning Your Procurement and FinOps teams
Operations
6
min read

4 Big Benefits of Aligning Your Procurement and FinOps teams

Collaboration between procurement and FinOps is essential for the long-term success of every growing business.
Read post
The History of BizOps
Operations
8
min read

The History of BizOps

To understand how to remove the obstacles BizOps still faces, it’s important to understand how BizOps became so important in the first place.
Read post
Gartner Peer Insights: What Will The Future Of Business Operations Look Like?
Operations
5
min read

Gartner Peer Insights: What Will The Future Of Business Operations Look Like?

Most business operations teams don’t have what they need in order to operate in an agile way at scale. What's being done to change that?
Read post
We Surveyed IT Leaders About Automation. Here’s What They Said.
Automation
5
min read

We Surveyed IT Leaders About Automation. Here’s What They Said.

What do IT leaders want and need from the automation and no-code platforms they invest in? We asked them. Here's what they said.
Read post
Workflow Automation Vs. Task Automation
Automation
5
min read

Workflow Automation Vs. Task Automation

Both workflow automation and task automation can help your organization. But only if you use each with an understanding of their differences.
Read post
How Is Task Automation Different From Process Orchestration?
Automation
5
min read

How Is Task Automation Different From Process Orchestration?

Do you need task automation, or, do you want to better orchestrate processes and improve the efficiency with which your company runs?
Read post
RPA: What is it? And How Should Enterprises Use it?
Automation
6
min read

RPA: What is it? And How Should Enterprises Use it?

RPA is great for automating tasks, but to improve a process end-to-end, you need a solution that’s more comprehensive and accessible.
Read post
3 Steps To Deploy Legal Workflow Automation For Immediate Value
Automation
5
min read

3 Steps To Deploy Legal Workflow Automation For Immediate Value

To meet the increasing demands, legal operations must invest in ways to increase their own efficiency. Enter: legal workflow automation.
Read post
The Future of Automation is About People
Automation
7
min read

The Future of Automation is About People

Operations teams can build a better future of automation by leveraging technology to take on mundane, manual tasks and put people first.
Read post
What to Consider When Evaluating Automation Solutions
Automation
6
min read

What to Consider When Evaluating Automation Solutions

When evaluating automation solutions, most can be grouped into three high-level categories that are designed to solve a specific problem.
Read post
How to Use Sales Automation Software to Increase Sales Velocity
Automation
5
min read

How to Use Sales Automation Software to Increase Sales Velocity

With Tonkean, you can achieve the sort of structural and dynamic operational improvements that, in concert, actually increase sales velocity.
Read post
Automation Software: 3 Easy Ways to Use It Effectively
Automation
6
min read

Automation Software: 3 Easy Ways to Use It Effectively

Automation software should be used to optimize entire processes instead of replacing people or automating individual tasks.
Read post
How Automation can Create a Better Future of Work
Automation
6
min read

How Automation can Create a Better Future of Work

Automation has the real potential to empower us as humans and improve our lives. But only if we use it the right way. Here's how to do that.
Read post
Automation Technology is Having a Moment, but for Enterprises It’s No Silver Bullet. Here’s Why
Automation
6
min read

Automation Technology is Having a Moment, but for Enterprises It’s No Silver Bullet. Here’s Why

To affect organizational change, automation technology must be implemented strategically and as just one piece of a larger puzzle.
Read post

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