Examples: Automating Docebo Research & Insights with Tonkean

Enterprise operations teams in HR, IT, and learning & development often face significant challenges when it comes to extracting actionable insights from their learning management systems. Docebo, as a leading LMS, houses a wealth of information across entities like Audiences, Catalogs, Courses, ECommerce Coupons, Learning Plans, Skill Groups, Skills, and Users. However, manually researching and consolidating this data is both time-consuming and prone to errors.

How Tonkean Orchestrates Docebo Insights

The Search Docebo Agent template leverages the power of Tonkean's automation platform to seamlessly connect with Docebo and automate the process of researching and providing insights across all available entities. This not only eliminates manual busywork but also empowers operations professionals to make faster, data-driven decisions.

• Centralized Data Retrieval: Instead of logging into Docebo and navigating through multiple modules, operations teams can use Tonkean to automatically pull comprehensive reports on all entities—such as Courses, Users, Learning Plans, and Skills—on demand or on a set schedule.
• Automated Research & Analysis: Tonkean's intelligent request classification and AI-powered insights allow teams to ask natural language questions (e.g., "Show me all users enrolled in advanced leadership courses last quarter") and receive instant, actionable answers.
• Cross-Platform Orchestration: Tonkean can integrate Docebo data with other enterprise tools like Salesforce, Asana, or Slack, enabling automated notifications, escalations, or workflow triggers based on insights surfaced from Docebo.
• Enhanced Collaboration: By surfacing Docebo insights directly in collaboration platforms (e.g., posting a summary of new learning plan enrollments in a Slack channel), Tonkean ensures that HR, L&D, and IT stakeholders are always aligned and informed.
• Customizable Dashboards & Reports: With Tonkean's no-code UI builder, teams can create custom dashboards that visualize key Docebo metrics—such as skill group adoption rates or coupon usage trends—without needing to write a single line of code.

Real-World Use Cases

• HR Operations: Automatically generate weekly reports on user progress across mandatory compliance courses, and trigger reminders for those falling behind—integrated with your HRIS or email system via Tonkean's automation capabilities.
• Procurement & Finance: Monitor and analyze ECommerce coupon usage within Docebo to optimize learning spend, and auto-notify finance teams when certain thresholds are met.
• IT & Security: Instantly surface all users with access to specific skill groups or learning plans, supporting audits and compliance initiatives.
• Learning & Development: Research and compare learning plan enrollments across departments, identify gaps in skill group adoption, and orchestrate targeted upskilling campaigns—all from a single, unified interface.

Why Choose Tonkean for Docebo Automation?

Tonkean's composable architecture and no-code process builder make it easy for enterprise operations professionals to automate complex Docebo research workflows without IT bottlenecks. By bringing together data from Docebo and other business-critical systems, Tonkean enables true process optimization and ensures your organization gets the most value from its LMS investment.

Ready to see how Tonkean can transform your Docebo research and reporting workflows? Get started today or explore more solutions for enterprise operations.