Examples: Automating MatterMost Insights & Research with Tonkean

For enterprise operations professionals in legal, procurement, or IT, the challenge of extracting actionable insights from collaboration platforms like MatterMost is all too familiar. With the Search MatterMost Agent template, Tonkean empowers organizations to automate the research and retrieval of information across all MatterMost entities—including channels, posts, teams, and users—eliminating manual effort and enabling smarter, faster decision-making.

Example 1: Centralized Compliance Audits

Legal and compliance teams often need to audit communications across multiple MatterMost channels and users to ensure regulatory adherence or investigate incidents. Traditionally, this involves laborious manual searches and cross-referencing. With Tonkean’s automation platform, the Search MatterMost Agent can:

• Automatically scan all channels and posts for specific keywords, phrases, or user activity.
• Aggregate findings into a centralized report, leveraging document management and processing capabilities.
• Trigger alerts or workflows if sensitive information or compliance risks are detected.

This not only saves hours of manual effort but also ensures nothing is missed, supporting robust risk management and compliance initiatives.

Example 2: Enhanced Team Collaboration & Knowledge Discovery

Procurement and IT teams frequently need to reference historical discussions, decisions, or shared resources spread across various MatterMost teams and channels. The Search MatterMost Agent can:

• Index all posts and files shared within selected teams or channels.
• Enable users to query for specific topics, documents, or user contributions via a custom requester portal or chat interface.
• Surface relevant insights instantly, improving onboarding, project handovers, and ongoing collaboration.

By orchestrating data from MatterMost and integrating with tools like Google Drive, DocuSign, or Jira, Tonkean ensures teams have the context they need, when they need it.

Example 3: Automated User Activity & Sentiment Analysis

Understanding user engagement and sentiment within MatterMost is critical for IT and HR operations. The Search MatterMost Agent can:

• Analyze user activity across teams and channels to identify top contributors, inactive users, or potential bottlenecks.
• Leverage AI-powered insights to detect sentiment trends or emerging issues.
• Feed findings into dashboards or trigger automated follow-up actions, such as onboarding support for new users or escalation of negative sentiment.

This level of orchestration is only possible with Tonkean’s composable architecture, which unifies data and processes across your existing tech stack.

Example 4: Streamlined Reporting & Executive Summaries

Operations leaders often require high-level summaries of MatterMost activity for executive reporting. The Search MatterMost Agent can:

• Aggregate and summarize key metrics—such as most active channels, trending topics, or cross-team collaboration rates.
• Automatically generate and distribute reports via email, Slack, or integrated dashboards.
• Integrate with intake forms or status trackers to capture follow-up actions or feedback.

This not only improves transparency but also enables more agile, data-driven operations.

Unlock the Power of Orchestration with Tonkean

The Search MatterMost Agent template exemplifies how Tonkean’s automation platform can transform the way enterprise teams interact with collaboration tools. By automating research, insights, and reporting across all MatterMost entities, organizations can:

• Reduce manual workload and operational overhead
• Ensure compliance and audit-readiness
• Enhance cross-functional collaboration and knowledge sharing
• Drive continuous improvement with actionable analytics

Ready to see how Tonkean can orchestrate your MatterMost workflows? Get started today or explore more about our solutions for IT and HR.