Enterprise operations teams in HR, legal, and procurement are increasingly challenged by the need to extract actionable insights from platforms like Lattice. Manually searching, aggregating, and analyzing feedback, reviews, and other Lattice entities is not only time-consuming but also prone to errors and inconsistencies. The Search Lattice Agent template from Tonkean is designed to address these pain points by automating the research and insight-generation process across all Lattice entities, including feedbacks and reviews.
Consider an HR operations team that needs to regularly review employee feedback and performance reviews within Lattice to identify trends, address concerns, and drive engagement initiatives. Traditionally, this would involve manually exporting data, compiling reports, and cross-referencing with other HR systems. With Tonkean's automation platform, the Search Lattice Agent can automatically search, aggregate, and summarize feedback and reviews, delivering real-time insights directly to HR dashboards or collaboration tools like Slack or Microsoft Teams via MS Teams Intake and Slack Intake.
Legal operations teams often need to monitor Lattice for compliance-related feedback or potential legal risks. The Search Lattice Agent can be configured to scan all feedback and reviews for specific keywords or sentiment indicators, flagging items that require legal review. By leveraging Tonkean's intelligent request classification and AI-powered orchestration, legal teams can ensure no critical feedback is missed and that all compliance issues are addressed proactively.
Procurement teams can use the Search Lattice Agent to monitor feedback on vendors, internal procurement processes, or new tool rollouts. By automatically aggregating and analyzing reviews from Lattice, Tonkean enables procurement professionals to identify bottlenecks, measure satisfaction with vendors, and drive continuous improvement. Integration with other procurement systems is seamless through Tonkean's procurement technology integrations and data source integrations.
The real power of the Search Lattice Agent lies in its ability to orchestrate data and processes across multiple systems. For example, insights generated from Lattice can trigger automated workflows in Asana or Jira (using Tonkean's no-code process builder), update records in Workday, or even initiate approval cycles for HR or procurement actions (approval cycles). This level of orchestration ensures that insights from Lattice are not just surfaced, but acted upon in real time, driving measurable business outcomes.
Tonkean's Search Lattice Agent is trusted by leading enterprises to transform how they leverage feedback and reviews for continuous improvement. For more real-world examples and customer stories, visit our Customer Showcase or explore our solutions for HR, legal, and procurement.
Ready to automate your Lattice research and insight generation? Get started with Tonkean today and unlock the full potential of your people and processes.
