Automate Jira Research & Insights with Tonkean's Search Jira Agent

Enterprise operations teams in IT, legal, and procurement often rely on Jira to manage projects, track issues, and coordinate cross-functional work. However, extracting actionable insights from Jira can be a time-consuming and manual process, especially when dealing with multiple projects, complex issue types, and large volumes of data. Tonkean's Search Jira Agent template revolutionizes how teams access and leverage Jira data by automating the search, research, and insight-gathering process across all Jira entities—including issues, epics, tasks, and more.

Key Use Case Examples

• Automated Issue Research for IT Operations: IT operations teams often need to quickly identify all open critical issues across multiple Jira projects. With the Search Jira Agent, teams can automate the process of searching for issues by priority, status, or assignee, and instantly receive consolidated insights—eliminating the need to manually navigate Jira's UI or run complex JQL queries. This enables faster incident response and more informed decision-making.
• Legal and Compliance Audit Preparation: Legal operations professionals preparing for audits or compliance reviews can use the Search Jira Agent to automatically pull all issues tagged with compliance-related labels or linked to regulatory projects. The agent can summarize issue histories, highlight unresolved risks, and provide a research-ready report—streamlining audit readiness and reducing manual effort.
• Procurement Project Tracking: Procurement teams managing vendor onboarding or contract approval workflows in Jira can leverage the agent to search for all issues related to a specific vendor, contract, or approval stage. By integrating with Tonkean’s ProcurementWorks, teams can embed Jira insights directly into procurement workflows, ensuring that no critical tasks are missed and that all stakeholders have up-to-date information.

How Tonkean Orchestrates Jira Insights Across Your Tech Stack

The power of Tonkean lies in its ability to automate your existing tech stack and orchestrate processes across tools—without requiring custom code. The Search Jira Agent template connects seamlessly to Jira via Tonkean’s data source integrations, enabling you to:

• Trigger automated Jira searches based on events in other systems (e.g., a new vendor request in Coupa, a legal intake form submission, or an IT service request).
• Route Jira insights to the right people or teams using Tonkean’s people coordination and intelligent request classification features.
• Present Jira research results in custom dashboards, email summaries, or directly in collaboration tools like Slack or Microsoft Teams using Slack Intake and MS Teams Intake.
• Combine Jira data with information from other platforms (e.g., Salesforce, ServiceNow, or Google Drive) to provide holistic insights for process owners.

Why Enterprise Operations Teams Choose Tonkean for Jira Automation

Tonkean’s no-code approach empowers operations professionals to build, customize, and deploy automation modules—like the Search Jira Agent—without relying on IT or developers. This flexibility is critical for enterprise teams that need to adapt quickly to changing business needs and integrate Jira insights into broader workflows. With Tonkean, you can:

• Reduce manual research and data gathering efforts, freeing up time for higher-value work.
• Ensure data accuracy and consistency by automating repetitive Jira queries and reporting.
• Increase process adoption and stakeholder engagement by delivering insights where people work.
• Maintain governance and control with robust enterprise governance features.

Get Started with the Search Jira Agent Template

Ready to transform how your team accesses and acts on Jira data? Explore the Search Jira Agent template in Tonkean’s no-code process builder, or get started today to see how Tonkean can help you orchestrate Jira insights across your enterprise workflows. For more inspiration, check out our customer showcase and learn how leading organizations are using Tonkean to automate and optimize their operations.