Examples: Automating Course Intake with Tonkean

Enterprise organizations face significant challenges managing the intake and orchestration of employee training and course requests. Manual processes often result in bottlenecks, lack of transparency, and inconsistent experiences for employees and managers. The Maker Course Intake template from Tonkean addresses these pain points by automating and orchestrating the entire course intake process, empowering operations professionals in HR, IT, and L&D to deliver a seamless, scalable solution.

Example 1: Streamlining Employee Training Requests

Imagine an enterprise where employees submit training requests via email, Slack, or disparate forms, leading to lost requests and delayed approvals. With Tonkean's intake forms and Slack intake capabilities, the Maker Course Intake template centralizes all requests into a single, standardized workflow. Employees can submit requests from their preferred channel, while Tonkean automatically captures, categorizes, and routes them to the appropriate approvers.

• Integrate with HRIS platforms like Workday or SAP to validate employee eligibility.
• Leverage intelligent request classification to prioritize urgent or compliance-driven training.
• Trigger automated notifications and reminders to managers for timely approvals.

Example 2: Coordinating Multi-Department Approvals

Many course requests require input from HR, IT, and department heads. Traditionally, this coordination is manual and error-prone. Tonkean's approval cycles orchestrate multi-step approvals, ensuring each stakeholder is notified at the right time. The template can:

• Route requests based on course type, cost, or department.
• Integrate with tools like DocuSign or Adobe Sign for digital signatures on training agreements.
• Automatically update request status in real-time, providing visibility to all participants via a request status tracker.

Example 3: Centralizing Data and Reporting

Operations teams often struggle to report on course demand, fulfillment rates, and bottlenecks. The Maker Course Intake template leverages Tonkean's data source integrations to consolidate data from HR, LMS, and finance systems. This enables:

• Automated dashboards tracking request volume, approval times, and completion rates.
• Exportable reports for compliance and strategic planning.
• Integration with BI tools or Google Sheets for custom analytics.

Example 4: Enhancing Employee Experience

Tonkean's process experience features ensure employees have a frictionless journey from request to course enrollment. The template can:

• Provide real-time updates and self-service status checks via Slack, Teams, or email.
• Offer guided intake forms that adapt based on employee role or training needs.
• Automatically trigger follow-up surveys to measure satisfaction and gather feedback.

Example 5: Orchestrating Across the Enterprise Tech Stack

Tonkean's automation platform connects with the tools enterprises already use, eliminating the need for rip-and-replace. The Maker Course Intake template can:

• Integrate with Outlook or Gmail for email-based intake.
• Push approved requests to Asana, Jira, or ServiceNow for downstream task management.
• Sync with LMS platforms to automate course enrollment and completion tracking.

Why Tonkean for Course Intake Orchestration?

Tonkean empowers operations professionals to build and adapt workflows with no code, reducing IT dependency and accelerating time-to-value. With robust enterprise governance, security, and compliance features, Tonkean is trusted by leading organizations to orchestrate critical business processes.

Ready to transform your course intake process? Get started with Tonkean or explore more about solutions for HR, IT, and procurement operations.