Tonkean Blog

Forms are an important component of legal intake, but they need innovation. That's what Tonkean's new form upgrades are all about.

The future of procurement technology is taking shape in real time, and, according to Gartner, Tonkean is a key part of it.

Organizations that use process orchestration are better positioned to increase the efficiency, adaptivity and performance of their processes--and increase process adoption.

The Tonkean Community is functionally the same as the AdaptivOps community, but it’s officially moving under the umbrella of Tonkean rather than existing in parallel.

In4All needed to turn their existing Airtable workspace into something more like a true platform. They thought this would mandate new internal staff resources. They found what they needed in process automation.

Here's everything we built, published, and released this year at Tonkean to help organizations level up their operations.

Customer onboarding is an underrated task, in terms of both the resources it requires and how important it is within the customer lifecycle.

Since adopting Tonkean, Instacart has begun using the no-code platform to automate workflows and optimize processes for many use cases.

Generally, legal intake forms result in a bad user experience for requesters. You end up with is frustrated people and a load of manual work.

Composable enterprise tools give tech teams what they need to finally close the gap between the business and IT. Learn more.

Introducing “Changemakers 2020,” designed to match technology experts with nonprofits to solve operational challenges. Signups open today.

Shopping Angels, a nonprofit organization, uses innovative technology from Tonkean to manage volunteers and scale coordination efforts.

Process adoption hinges on process experience. If the experience of following procurement processes is arduous, employees will opt out. 

Procurement should provide a great user experience across all procurement processes end-to-end. This is the promise of Process Orchestration.

Your procurement processes need to be straightforward and easy for your end users to follow. Good news. You can improve your processes in precisely this way with Tonkean ProcurementWorks.

Procurement teams are investing in and innovating with intake management systems that are more intelligent, more intuitive, more dexterous, and more dynamic. This is shifting the consensus around what exactly procurement and sourcing teams need out of their intake processes.

According to a new survey conducted by Deloitte, leading chief procurement officers (CPOs) are becoming ”orchestrators of value” inside their orgs. Here’s how they’re doing it, and why.

Dan Coor joined Tonkean because it is maybe the most innovative and compelling procurement tool he has ever seen. He believes it is changing the practice of procurement for the better. Here's why.

Opportunities for embracing cognitive procurement abound, and procurement teams should use them strategically to help achieve organizations' larger business goals.

Procurement is in need of procurement orchestration to push to a new level of digital transformation.

Nobody likes dealing with invoicing and spend management. Really, it’s a process experience problem. But what if you could create and send invoices just by forwarding an email and let GPT do all the heavy lifting?

ProcurementWorks enables procurement teams to create personalized guided buying experiences—from tail-spend to strategic sourcing—that people actually follow

ProcurementWorks is a product suite from Tonkean designed to help procurement teams increase efficiency, lower risk, and create new business value as an internal partner by optimizing the experience for requesters, so they’ll actually follow your processes.

Of all the challenges inherent to procurement, few people pay enough attention to the unstructured tedium of the buying process. That set of tasks likely inhales more than half of your time. Here's how to use automation to get it back.

The next-generation intake forms also feature real-time data enrichment, adaptive user guidance, and a drag-and-drop interface for building and modifying experiences

We learned a lot about what Legal Ops needs from AI and automation tools at CGI 2023! These are our biggest takeaways.

LegalWorks drives process adoption and efficiency by automating matter intake, triage, and resolution while wrapping around existing policies and systems

Here's how you should understand and apply AI and automation both conceptually and practically in Legal.

Matter intake is precisely the kind of high-volume manual work legal teams should automate. Here's how to get started.

Instead of manually reviewing matter requests like MNDAs, use AI, via a process experience platform like Tonkean, to automatically triage and route requests for you.

There's no aspect of legalops' work that’s more taxing, tiresome, or costly than managing legal matter intake. Here's how to do it better.

AI is not a panacea. But for procurement professionals, it's also immensely powerful. Here’s everything you need to know about how procurement teams should be leveraging AI safely and strategically in their work today. 

The Tonkean AI Front Door empowers internal service teams to incorporate GPT-4 seamlessly into everyday processes. It does so by providing an AI-powered intake experience for submitting—and proactively resolving—internal requests.

The integration enables legal and procurement teams to transform the experience of their internal processes

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the why we really need legal tech innovation.

The latest issue of Ops Digest: A newsletter for ops, by ops. Presented by Tonkean. In this issue, we're talking about the role of AI in procurement.

Steve Hufford sits down with host Briana Okyere to discuss the importance of having mentors, as well as AI’s potential for replacing managerial roles.

To get the most out of generative AI tools like GPT-4, you need to make it a core part of your internal business processes. Here's how to do that with Tonkean

During these trying times in the tech industry, what’s the key ingredient to continued growth? And not just growth—but scale? For Adyen’s VP of Operations, Jaclyn Berger, it’s all about company culture. 

Advancements in no-code, automation, and composability are on the brink of changing business operations forever.

Welcome to Ops Digest. Subscribe and receive this newsletter in your inbox every month.

Changemakers has matched more than 50 makers with over 35 nonprofits looking to solve their operational challenges.

History has proven that downturns and instances of change function as windows of opportunity for the next generation of category leaders.

Collaboration between procurement and FinOps is essential for the long-term success of every growing business.

To understand how to remove the obstacles BizOps still faces, it’s important to understand how BizOps became so important in the first place.

Most business operations teams don’t have what they need in order to operate in an agile way at scale. What's being done to change that?

Workflow automation can take many forms—sometimes, it literally involves filling out forms. But that's jut the start of what workflow automation is about, or what it can do.

Invoicing processes greatly benefit from AI-powered process automation. Here's why—along with how to go about automating invoicing intelligently.

How much of your time goes toward tasks like triaging help-desk inboxes, coordinating responses to unstructured HR requests, and tracking the status of correlated action items? Probably more than half. Here's how to reclaim it.

Here are some of the most important tech trends and advancements that have us most excited as we proceed into 2023.

Personal automation: Here's how to use no-code automation to help yourself and your teams tidy up your time and feel more connected at work.

Few internal processes are more important than new employee onboarding. This is especially true of sales onboarding.

Use an intelligent intake automation and orchestration tool, like Tonkean, to automate and centralize customer onboarding end-to-end. 

What's exciting about automation is its capacity not just to improve productivity, but make work more meaningful and enjoyable.

Here’s a breakdown of 5 major HR trends—from learnings about automation to challenges related to new tech adoption

Organizations that are going the extra mile to empower their RevOps teams with tools such as process automation are growing revenue faster.

Tonkean rejects “imperative step based automation” with a platform driven by “declarative state based automation." Here's why that matters.

Download this free Gartner report on citizen automation and development platforms: tools that target the need of citizen technologists.